Cloud computing and artificial intelligence are transforming the customer experience, leading to a defining moment for the financial institutions who are quick to embrace them.
Developing economies like Vietnam has a fast-growing, digitally savvy population and a financial services industry that is not beset by legacy systems. Thus, we believe that Vietnam banks are especially well-positioned to implement changes quicker than their more established international peers.
How can banks generate greater insights into what clients want and deliver a wider range of tailored products, more efficiently and cost-effectively? Find out more!
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With Temenos since 2004
• In 2013 it launched the first breakthrough, Omni-channel banking model, in Vietnam that integrated Internet banking, mobile banking and transaction notification system
• Now has 2.2 million users of its eBanking system, a figure that increased just under 50% YoY in 2019, while revenues from the segment nearly doubled
With Temenos since 2001
• Aims to provide a “one-stop-shop” for customers from personal and corporate banking to protection, investments and wealth management
• Temenos’ work with Techcombank has enabled it to build its physical branch network as well as its online offering