Banks usually have robust governance processes for approving initiatives (and rightly so), based on detailed reviews of business cases. This, however, can have an unintended consequence of slowing down their pace of action, especially in comparison to FinTechs and big techs that thrive on making decisions with high velocity and agility. At Temenos, we saw a need to understand more, particularly in reference to the following questions:
- What can banking and payment leaders learn from the experiences of those who have made a head start on their payment transformation journey?
- What advice would they give to their peers looking to embark now?
A big thanks to Kieran Hines and David Bannister from Ovum for bringing out engaging “lessons from the field” in this report. We sincerely hope you will find it insightful.