Five Key Trends in Retail Banking for APAC

It is a challenging time for Retail Banks who have only now started to recover from the aftermath of the pandemic and are now facing an economic crisis. The Russia-Ukraine conflict has resulted in an unprecedented rise in inflation and tightening of monetary policy across the world with a potential for a mild recession or stagflation.

A new global economic order seems imminent and innovation has to be a critical component in the strategy for the banking industry. Innovation here not only means creating the ‘next big thing’ but also means modifying products, services or processes which create value.

This white paper aims to share with you some of our insights on the top five retail banking trends likely to be adopted by financial Institutions in APAC.

About the author

Ravi Bhutra is a Principal Solutions Consultant at Temenos APAC and the Retail Banking domain lead globally. He is based in Singapore. Prior to this, he has worked extensively in the Banking Sector, with a decade of hands-on experience in Branch Management, Relationship Management, Front Office, Retail Operations, AML, Compliance and Trade Finance. He moved to Presales over 18 years ago and has been with leading core banking providers globally for channels, retail and corporate banking, as well as wealth management.