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Digital for Retail Banking

Simplified daily banking with digital experiences that empower financial independence.

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Deliver fast, secure, and personalized financial services across digital platforms

Enhance customer experiences with frictionless transactions, AI-powered insights, and seamless omnichannel banking, driving engagement and operational efficiency.

Instantly onboard and engage new customers

Expand your customer base swiftly and efficiently with a seamless omnichannel onboarding experience for new retail customers. Enhance engagement by providing a frictionless journey across digital and physical touchpoints. Optimize application conversion rates by analyzing abandonment trends, identifying bottlenecks, and improving the onboarding process.

Reduce operational complexity and maximize resource efficiency

Enhance operational efficiency by automating key processes, reducing the need for manual intervention, and cutting down on overhead costs. This helps streamline workflows, improve productivity, and ensure smoother business operations, allowing resources to be allocated more effectively. With reduced complexity and increased automation, businesses can focus on core activities and achieve long-term cost savings while improving overall performance.

Provide a hassle-free and convenient banking experience

Our comprehensive solution streamlines customer onboarding, supports open and omnichannel banking, and enables you to create personalized experiences for your customers. By integrating all aspects of digital banking, it empowers financial institutions to deliver an efficient and consistent service across multiple platforms, designed to enhance customer satisfaction and engagement throughout their banking journey.

Enhance customer satisfaction and loyalty

Leverage data-driven insights to connect with and foster relationships with your customers across various channels. Whether through in-app interactions or other communications such as email, SMS, or push notifications, you can personalize engagements and deliver targeted messages that enhance the customer experience, build trust, and drive long-term loyalty.

Drive cross-sell and support product growth

Real-time campaigns use rich data to drive the right interactions at the right time, offering personalized products that increase cross-sell opportunities, boost engagement, and strengthen customer loyalty. Using behavioral insights to target specific market and customer needs, you can increase product adoption and drive scalable growth.

Key features of Temenos Digital for Retail

Temenos Digital for Retail empowers banks to deliver efficient, consistent, and secure services to retail customers, driving long-term loyalty.

Omnichannel banking

Facilitate banking through mobile apps, web, wearables, conversational interfaces, and branches.

Self-serve financial management

Help clients manage their finances with transaction insights, savings goals and budgeting.

Onboarding and origination

Create dynamic products, support instant decisions and increase speed-to-market.

Real-time campaigns

Personalize banking experiences and identify opportunities for increasing revenue and engagement.

Core independent

APIs support third-party cores, internally built systems or Temenos Core Banking.

Real results

We’re now able to add new features to a product or service in a matter of days. This enables us to keep up with the demands of our customers and stay competitive.

Trinh Vinh Hien
Chief Technology Officer and Chief Data Officer, PVcomBank

With Temenos, we can make enhancements to our mobile app that were much too complex with our older platform, ensuring that we continue to improve the user experience. The solutions enable us to develop and bring new services to market rapidly.

Lorenzo Villa
Head of Touchpoints, IT Department, Credem

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Industry recognition

Temenos Recognized by IBS Intelligence as #1 best-selling banking software in eight categories

IBS Intelligence’s annual Sales League Table 2023 evaluated more than 1500 banking industry deals in 2023, identifying the best-selling propositions across numerous categorie

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Frequently asked questions

In this section, you’ll find answers to some of the most common queries about Temenos Digital for Retail Banking. If you don’t find what you’re looking for, feel free to reach out — we’re happy to help!

By offering compelling and personalized digital experiences, you can attract new customers and foster loyalty. Features like mobile banking, budgeting tools, and real-time transaction insights improve customer engagement and satisfaction, leading to higher retention rates.

Yes, our solution is designed to be easily integrated with existing banking infrastructures and core banking systems. This allows you to offer new services while maintaining consistency and continuity with current operations.

Yes, our digital banking solution is built to scale with growing customer needs. You can leverage our cloud-based infrastructure, modular platform, and agile development practices to quickly expand digital services while maintaining performance, security, and reliability.