Collections & Bankruptcy School 2025
Mitigate risk, maximize recovery, empower members.
September 15 – 18 2025 | Hyatt Regency Louisville, KY
Overview
Temenos is proud to sponsor the Collections & Bankruptcy School 2025, where credit union collections professionals come together to strengthen their skills and knowledge in managing delinquencies, bankruptcy, and recovery.
The program builds from foundational principles through to best practices, legal considerations, and advanced department management strategies — equipping attendees with practical tools to navigate today’s toughest challenges in collections.
Featured Session
How Self-Service Debt Collections Improve Outcomes for Credit Unions & Members
📅 Monday, Sept 15 | ⏰ 2:00 – 2:45 PM
👤 Presented by Kris Frantzen, VP of Products, Temenos
Today, many financial institutions still rely on outdated collection systems and manual workflows — creating inefficiencies and frustrating experiences for both borrowers and lenders. Poor experiences can linger long after the interaction, eroding trust and loyalty.
What You’ll Learn
Empower account holders to manage payments on their terms through self-service channels.
Reduce workloads through automation, giving staff more time to focus on high-value interactions.
Guide smarter strategies with advanced analytics by predicting the best course of action for each member.
By embracing these trends, credit unions can enhance member experience, reduce delinquency, and strengthen long-term relationships.
Schedule a meeting with Temenos
Are you interested in improving collections, recovery, or end-to-end member lifecycle management at your credit union?
Fill out the form, and our team will connect with you to schedule a one-on-one meeting during the event.