As Cameroon’s financial sector accelerates its digital transformation, banking and microfinance leaders face growing pressure to innovate, expand inclusion, and remain competitive in a rapidly evolving regulatory and customer landscape. This executive roundtable brings together industry leaders, thought leaders and regional partners to explore how digital banking, Generative AI, and inclusive financial technologies are reshaping the future of financial services in Cameroon and across the region.
Through insights and expert-led panel discussions, the event will showcase how financial institutions can leverage advanced technologies to enhance customer experience, drive operational efficiency, scale financial inclusion, and strengthen competitive positioning-while navigating regulatory expectations and emerging market realities.
What to Expect
- Strategic insights from industry leaders- on the evolving financial ecosystem and digital priorities.
- Executive-level discussions on Digital Banking and Generative AI- highlighting how AI is accelerating transformation, personalization, and data-driven decision-making.
- Practical perspectives on financial inclusion- showcasing how technology can enable community banking, expand access, and sustainably reach underserved populations.
- Thought leadership on competitive differentiation, including approaches to resilience, compliance, and innovation in dynamic and specialized banking environments such as Islamic Banking
Why Attend
- Gain relevant insights to inform digital transformation strategies aligned with Cameroon’s market realities and regulatory landscape.
- Learn how peers are leveraging technology- to improve customer experience, operational agility, and long-term growth.
- Explore scalable models for financial inclusion- that drive both social impact and commercial value for banks and MFIs.
- Network with senior executives’ peers and regional partners- fostering strategic relationships and collaboration opportunities.
Speakers
Zakaria Guessous
Senior BSG Consultant, Temenos
Isa Omba
Principal BSG Consultant, Temenos
Hassan Younes
Principal BSG Consultant, Temenos
El Mehdi EL Jair
CTO of Northern Africa for Financial Services
Martial Tchakounte Dazoue
Director of Banking Services, AfrilandFirst Bank
Hana Mbiankeu
Head Organization Information Systems & Digitalization, Union Bank of Cameroon Plc
Marie-Rose Daya Tchangoum
General Manager Customer Experience and Services, MTN Cameroon
Ghislain Sataipoum
Head Retail Portfolio, Product and Customer Experience, Union Bank of Cameroon
Agenda
Welcome & Registration
Welcome & Introduction
Speaker: Mohammed Amine Bouayad, Business Development Manager , Temenos
Keynote
Speaker: TBC
Presentation: Huawei
Speaker: El Mehdi El Jair, CTO of Northern Africa for Financial Services, Huawei
Panel Discussion: Digital Banking (Gen AI)- how AI is accelerating digital transformation and redefining the customer experience
GenAI is redefining customer experience and operations- from intelligent platforms and predictive insights to personalized, inclusive services- helping organizations modernize, go digital‑first, and gain sustainable competitive advantage.
Moderator: Zakaria Guessous, Senior BSG Consultant, Temenos
Panelist: L’Archer Capital
Panelist: Marie-Rose Daya Tchangoum, General Manager Customer Experience and Services, MTN Cameroon
Panelist: Ghislain Sataipoum, Head Retail Portfolio, Product and Customer Experience, Union Bank of Cameroon
Coffee/Tea break
Panel Discussion: Financial Inclusion- leveraging technology for community banking
Access to affordable, convenient, and secure financial services remains a challenge for millions, particularly in underserved communities. With the rise of digital tools, fintech partnerships and innovative delivery channels, there is an opportunity to scale impact to service these, there is an opportunity to scale impact to service these communities.
Moderator: Isa Omba, Principal Consultant, Temenos
Panelist: Martial Tchakounte Dazoue, Director of Banking Services, Afriland First Bank
Panelist: Hana Mbiankeu, Head Organization Information Systems & Digitalization, Union Bank of Cameroon Plc
Securing a competitive edge in the dynamic Islamic Finance landscape
The dual forces of Islamic banking transition and digital transformation are reshaping the banking sector. The journey towards a fully Sharia-compliant banking system, coupled with the rapid demand by customers for the effective enablement of digital technologies, presents a unique set of challenges and opportunities.
Moderator: Hassan Younes, Principal Consultant, Temenos
Wrap & Closing
Speaker: Mohammed Amine Bouayad, Business Development Manager , Temenos
Networking & Lunch
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Join us for an exclusive executive event bringing together banking and technology leaders for meaningful conversation and insights.