Benefits of TLC Engine
Train, test and certify your team and optimize operational efficiency and engagement all in one place.
What is TLC Engine
A digital transformation platform for Banks.
TLC Engine is a digitalized software service that provides Temenos Standard Operating Procedures (SOP), along with official product training material.
TLC Engine is highly configurable, providing a location to record your unique, client specific Business Processes and SOP. Our Engine tool can intelligently link differing technologies, along with manual business processes to provide a complete solution able to train, test and certify our client’s teams regardless of location or size of implementation.
TLC Engine can be installed either on premise or within the cloud and is a definitive way for our clients to monitor, control and optimize their Operations, while reducing risk and increasing compliance. Additional benefits include better Customer service and increased employee engagement.
How TLC Engine Works
TLC Engine can be installed either on premise or within the cloud and is a definitive way for our clients to monitor, control and optimize operations, while reducing risk and increasing compliance.
Client Delivery: Pre-Project Go-Live
Configure client specific IP, and develop specific IP build, along with the set up of technical and end-user communities.
Now you are ready to access TEMENOS Standard Operating Procedure and official training material right out the box, and record your unique, client specific Business Processes and SOP.
A client specific approach is adopted, including Training Needs Analysis, Learning pathways and delivery options, end-user acceptance and certification.
Client Delivery: Post Project Go Live
Includes Bespoke client exams, new client projects and new employee on-boarding.
Watch how TLC Engine Can Help You
TLC Engine Explainer: Technical Knowledge
This video explains how you can get resources up to speed on the standard operating procedures for your chosen Temenos Products quickly and easily, through TLC Engine’s knowledge and certification tool in a single solution.
TLC Engine Explainer: Finance
This video explains how TLC Engine provides clear ROI by actively engaging resources during your change, reducing attrition levels & providing an improved level of service to your customers.
TLC Engine Explainer: L&D, HR and Change Management
This video explains how TLC Engine provides an interactive engaging learning platform that can increase engagement, lower attrition and function as a complete training repository for continued learning and on-boarding.
TLC Engine Explainer: Operations (Back Office)
This short film explains how the TLC Engine understands the role each person plays in every process, generating responsibility, ownership and a higher level of engagement through its ability to fully document client specific E2E Processes.
TLC Engine Explainer: Project Resource Upskilling
This video explains how TLC Engine is an onboarding solution that can rapidly up skill employees through documented competency levels and certification tools, helping critical transformation projects get off to a great start.
TLC Engine Explainer: Risk & Compliance
This video explains how the TLC Engine’s complete end to end business process audit trail tool helps with Risk Management and Regulatory Compliance.
Want to get started?
Get in touch or download our brochure.
“TLC Engine has allowed us to extend the utilization by enabling the video pin feature. Majority of the staff utilize this feature when they stumble upon any process work step. After upgrading our systems to TLC Engine, our bank employees roll-out internal queries in a more effective manner. Staff acknowledgement on policies and procedures is also an important benefit for us, which was enabled when we upgraded to TLC Engine.”Syed Hussain Khan, Head – Program Management Office, Al Masraf