Success Stories

Suez Canal Bank

Reimagining the digital experience to bring financial inclusion to millions of Egyptians

Cairo, Egypt

Suez-Canal-Bank-Square-Image-Logo

With more than 40 million unbanked citizens, Egypt is an ideal market for digital banking services, which lower barriers to access. Suez Canal Bank, one of the country’s top 10 financial institutions, is embracing the opportunity. Using Temenos Infinity, the bank is transforming the end-to-end digital experience for customers from onboarding, through opening an account, to ongoing account servicing. Suez Canal Bank is also building on Temenos technology to develop smart banking solutions such as tailored insights and suggestions, generated by combining advanced analytics with AI capabilities. Working with Temenos, the bank is reducing time-to-market for new products, boosting front-office efficiency, and bring banking within reach of millions more Egyptians.

“We are delighted to partner with Temenos to take our digital banking to the next level. Temenos is the market-leader in digital banking technology and has a strong local presence and record of success with banks in Egypt and the MEA region. Enabling and building engagement with our customers via digital channels is a key growth driver that will help Suez Canal Bank to attract a new generation of customers. This is a priority to support our growth plans but also as a boost to financial inclusion in Egypt.”

Hussein Refaie, Chairman and Managing Director of Suez Canal Bank