RapidCX and Communicate – Precisely Software Inc.
Manage all your customer communication needs in one platform. Create impactful customer experiences, archive content, and ensure the data you use is accurate and consistent.
Customer communications are complex – but they don’t have to be.
Manage all your customer communication needs in one platform. Create impactful customer experiences, archive content, and ensure the data you use is accurate and consistent with advanced data integrity tools.
Built for regulated industries, Precisely saves your team time and money while improving the way you connect with customers.
EngageOne™ RapidCX
EngageOne™ RapidCX is a powerful customer communication management (CCM) software platform, purpose-built for companies operating in data-intensive, highly regulated industries. These include banking, financial services, insurance, utilities, telecommunications, and others.
Product agnostic, EngageOne™ RapidCX seamlessly integrates with even the most fragmented legacy systems to drive enhanced customer engagement and improve the customer experience (CX).
Benefits
Better CX
Enable consistent omni-channel engagements across your customer lifecycle
Faster Change Management
Reduce speed to marker for content changes, real-time with no code-based processes. Shorten time to market 95% while ensuring quality through automated testing.
Streamline Operational & Compliance Control
Reducing your operating environments through system consolidation, lessens your ongoing cost while ensuring operational soundness.
Features
Centralized management all all communications across: email, SMS, PDF, on-demand, mobile, push, in-app as well as physically printed correspondence.
Business-user enabled content and business management ensures the business is in control of timing of communication updates into production without lengthy code processes.
Complete reporting and tracking across all communications through modern BI enabled dashboards. A true 360 degree view of all communications delivered to a recipient.
On-demand and system generated communications: the only platform that includes ad-hoc and system triggered communications within the same workflow and platform.
Resources
Success Stories
Jenius Bank Whitepaper
ISV Assessments/Awards
Enterprise Readiness Assessment Scores for Precisely conducted by The Disruption House
| Category | Award | Date |
|---|---|---|
| Business Resiliency Accreditation | Builder | October 2024 |
| Sustainability Accreditation | Starter | October 2024 |
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