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Search results for customer-experience

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Banks to Move Online and Form Customer-Centric Digital Ecosystems Within Five Years, Finds Economist Intelligence Unit Report for Temenos
Press Release
Banks to Move Online and Form Customer-Centric Digital Ecosystems Within Five Years, Finds Economist Intelligence Unit Report for Temenos

Almost two thirds (65%) of global banking executives believe that the branch-based model will be “dead” within five years, u...

Temenos Increases Agility for More than 500 US Customers with Temenos Compliance Advisory Services
Press Release
Temenos Increases Agility for More than 500 US Customers with Temenos Compliance Advisory Services

Banks and credit unions of all sizes leverage Temenos Compliance Advisory Services to relieve the burden on compliance teams, he...

Alpian Selects Temenos SaaS to Launch Pioneering New Digital Bank and Take Swiss Private Banking Experience to the Mass Affluent
Press Release
Alpian Selects Temenos SaaS to Launch Pioneering New Digital Bank and Take Swiss Private Banking Experience to the Mass Affluent

Alpian will offer digital private banking and wealth management services, combined with human expertise, to tap into CHF 660bn p...

The Forrester Wave: Digital Experience Development Platforms
Analyst Report
The Forrester Wave: Digital Experience Development Platforms

Digital Experience Development Platforms (DXDP) enable organizations to rapidly create an integrated portfolio of digital experi...

In the World of Digital Banking Customer Retention is Key
White Paper and Report
In the World of Digital Banking Customer Retention is Key

In this white paper, we share a fresh perspective on the criticality of customer retention and how digital technology can help i...

How Banks Can Win New Small Business Customers
White Paper
How Banks Can Win New Small Business Customers

This must read research by Vanson Bourne shows that having digital onboarding options is a key factor in SME customers’ loyalt...

10 Tips for a Highly Effective Onboarding Experience
White Paper
10 Tips for a Highly Effective Onboarding Experience

Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you...

Racing from Digital Engagement to Customer Intimacy
White Paper
Racing from Digital Engagement to Customer Intimacy

Digital disruption is upending established business models across the spectrum, and banking is no exception.

Optimizing High-Value Customer Journeys
White Paper
Optimizing High-Value Customer Journeys

Get insightful tips from Tim Walters at the Digital Clarity Group on how banks can keep up by focusing on high-value customer jo...