Paris Fintech Forum 2020
Temenos is a proud sponsor of the Paris Fintech Forum 2020 taking place in Paris on the 28th & 29th January 2020.
Resource Type: White Paper
However, this is not a one size fits all utopia, in fact quite the opposite. Payment owners need to carefully navigate and evaluate on a number of strategic choices available to them today via cloud. This is based on their business context and ranges from which cloud-based solution to opt for, and how it’s going to be deployed and delivered, to the scope of services they want to be covered in their arrangements.
This research report from Celent puts a spotlight on the key factors that payment leaders need to incorporate in their thinking when determining the right cloud solution for their needs.
Small and mid-sized banks and credit unions struggle to match big bank digital innovations and differentiate from their competitors. In order to compete and remain relevant, it’s clear that the way forward is to not build a digital wall between you and your customers or members.
With Temenos Engage, financial institutions are able to deliver meaningful experiences across all the critical moments when relationships are created, built, and cemented.
Download Human Middleware to discover how Temenos Engage can help you:
- Redefine success with your customers or members
- Build meaningful banking experiences
- Reclaim your uniqueness
To remain competitive, banks globally have responded, some taking leadership positions, whilst others are being dragged into digital sales very slowly.
This 2019 version of our annual report tells a story of maturity in one segment and an overall market still open with gaps and opportunities to differentiate from the pack.
In this study you will access:
- State of digital sales in banking
- Digital sales-readiness matrix
The findings in this report are based on an assessment of the digital readiness of over 80 banks in the Middle East, Africa, North America, Europe and Australia.
The survey is part of a global research program on retail banking, which includes in-depth interviews with retail banks, fintechs, and regulators from North America, Europe, Africa and the Middle East, Asia-Pacific, Latin America.
In addition to the global EIU report, we have published a European specific report, looking at banks within the region. Key highlights include:
- The largest share of European bankers (35%) see acting as a true digital ecosystem —offering both banking and non-banking services as the future of banking.
- A quarter of respondents believe tech giants will be their biggest non-traditional source of competition by 2020; 31% believe that will be the case by 2025.
- New technologies are the primary driver of change for retail banks, both in 2020 and up to 2025, overtaking changing customer behavior and demands for the first time.
- Open banking and PSD2 is driving the agenda for European banks. Launching an open banking strategy is a top priority for the coming year for 29% of European respondents.
Find out what ABN AMRO, Nationwide, and bunq amongst other are thinking about digital banking, innovation strategies and where are they directing their digital investments.
Banks can provide a truly differentiated experience and edge beyond new competitors by adopting cloud-native digital banking software that will accelerate innovation and increase agility. But do they have the right mindset to take advantage of the disruptive technology, asks Max Chuard, chief executive officer, Temenos.
First published in The Banker, March edition, 2019.
Banks and other financial institutions need to start thinking about putting in place the necessary processes and technology to consolidate customer satisfaction and advocacy.
‘Since 2016 and increasing year on year, there has been growth in interest and adoption of conversational interfaces for banking’
Dharmesh Mistry, Chief Digital Officer, Temenos
By downloading this white paper, you will learn about:
- What is conversational banking?
- Benefits of conversational banking
- Conversational interfaces in banking
- Conversational banking framework
- Conversational banking vendors
- The future