Resource Type: Video
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
There are many ways and no shortage of opinions on how to become digital and the journey in many cases will be painful. Every executive must make major strategic choices, which will have implications on their business models and technology.
To realize your true potential, all banks and financial institutions must be DIGITAL TO THE CORE.
- Satisfy your customers with consistent, personalized, instant and integrated experiences across all products, on all channels, anytime and anywhere;
- Replace a patchwork of legacy systems with end-to-end, fully integrated and open digital banking software;
- Drive cost-efficiencies, error-reduction and increase the speed to bring new products to market that are not only inevitable, but essential to your competitive edge;
- Accelerate into an era of open banking where you can collaborate with an ecosystem of third parties to add more value to your customers lives.
Transcription
What’s your vision?
The digital strategy, or the right digital strategy?
We live in an era of seismic change, making it harder for banks to stay relevant and profitable.
But this is not true for all banks, by leveraging their core assets and using technology to reinvent themselves, some banks are thriving.
Filling a vital gap in people’s lives they’ve transformed the customer journey and reimagined experience driven banking.
What do all these market leaders have in common?
They are all digital to the core.
Imagine a new era of banking defined by an end-to-end digital platform that is open, package and upgradable.
Imagine harnessing real-time data to enrich client lives, adopting the cloud to increase speed agility, and scale using APIs to create platforms and ecosystems that redefine value in a world of open banking.
Imagine freedom from spaghetti IT systems and legacy software.
Welcome to the art of the possible.
Many have stopped imagining and have embraced the movement, will you be one of them?
Every banks journey is different but the urgency to act unites us all.
The stakes, never higher.
The reward, never greater.
The digital revolution has only just begun.
It’s a once in a generation opportunity.
It’s time for the innovators, challengers, visionaries and trailblazers to reinvent, reimagine and reinvest.
It’s time to reshape banking.
With 25 years of experience spanning over 950 core banking clients and more than 600 digital clients in over 150 countries, the Temenos community is stronger and more committed than ever.
We are proud to be the world’s number one banking software.
So, what’s your vision?
If you can see it, Temenos will get you there faster.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Transcription
Welcome to Hong Kong’s Temenos innovation Jam.
I thank you very much for showing up at our innovation Jam.
Just to begin with, a little short and brief lesson about history.
The winner of today’s innovation Jam, and the win goes to vPhrase.
Thank you so much Temenos, SuperCharger for giving us this opportunity and I’m really excited about the award and an opportunity to go and present at Dublin with other start-ups.
Thank you so much for voting for us.
I hope Temenos can hold this kind of event in mainland China, especially in Shanghai, which will definitely be beneficial for the development in FinTech and construction of FinTech eco-systems for Chinese banks.
If banks want to stand out in the fierce competition, they have to establish a strategic partnership with non-banking financial institutions.
Hi, I’m Neerav and I’m the founder of vPhase from India.
I never thought that we would win, we just thought that our intention of participating in this was to get create awareness about a brand about a product in the Hong Kong market, we never thought that we would win but now that we have won we are already really excited and looking forward to participating in Dublin.
I’m happy that we’ll be able to create some awareness in Dublin as well.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Transcription
According to World Bank two billion of the world’s population are without access to basic financial services.
Community banking, including credit unions, savings banks, microfinance and other non-bank financial institutions, is the key to sustainable financial inclusion.
Community banking operates on principles of saving and thrift for provident and productive lending, essential for providing a path out of poverty.
But local community banking is under threat.
Customers are being offered an array of financial products straight from their smartphones.
Quick, east credit at rates of 600% or more.
Fuelling impulsive consumption, with the unintended result of transferring wealth from the poorest to the top 1% outside the country.
To remain relevant and competitive, community banks must digitise by providing modern digital services at reasonable rates.
Some are opting for the quick fix, partnering with one of the Fintechs.
But what happens to the community bank when that apps starts selling other financial producers direct to their customers?
They are giving up their customer base to a competitor for a ting commission.
Is there an alternative?
Yes, there is.
At Temenos we understand the need to strengthen and support community based banking.
We’re the world’s leading banking software vendor, providing the technology and infrastructure used by the world’s leading banks and Fintechs.
The biggest challenge of digitising has always been the cost of software, computer services and the expertise to run new systems.
But that isn’t the case now.
By taking a shared services approach in the cloud, sharing common software, computer infrastructure and service centres, our subscription-based software as a service can quickly implement the features community bank customers want, without the one-off investments in software, hardware of in-house technical expertise.
It isn’t expensive to run, on payments alone the first few transactions pay the entire cost of the services, future-proofing the network.
It’s a proven model, 240 Temenos inclusive banking clients have over 20 million members in 46 countries.
Over the past 18 years, Temenos client banks have dispersed upwards of 1 billion loans as the financial technology sector’s biggest investor in R&D, we’ll continue to innovate and support community banking for many years to come.
To provide the services that are key to financial inclusion creating wealth and growing local economies.
The world’s most vulnerable communities need access to affordable, trusted financial services before it’s too late.
In Kenya, more than 2.7 million people have been blacklisted and excluded for small unpaid Fintech loans, 400,000 over loans of less than $2.
The community banks that have their own digital services, keeping customers spend within their own community banking network will be the banks that grow and serve their communities.
Providing modern and profitable digital services for generations to come.
It’s time to act, tomorrow may be too late.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Guests had the opportunity to hear from Kam Chana, Head of Digital Strategy, Temenos UK. Kam shared global insights into digital banking trends and innovative digital strategies, enabling banks to deliver compelling and relevant banking experiences to customers.
Keynote speaker Simon Lyons, CEO of Goldfields Money, shared his story about the ambition and drive of Goldfields to modernise for the future. With a customer focused approach, the opportunity to transform the business presents a new era in open banking and more growth!
Transcription
Tom Bentley – Temenos Head of Sales for Australia and New Zealand:
‘My name is Tom Bentley and I’m the head of sale for Temenos Australia.
What we really wanted to do is actually celebrate customer success and some of the things we’ve been doing with the base year.
We’re very pleased to have Simon Lyons here today speaking on behalf of Goldfields Money.
So, really looking forward to his presentation.’
Simon Lyons – Goldfields Money CEO:
‘We are soon to launch at the end of this month.
We’re going to launch an open banking platform which is a little bit different from what anybody’s done in Australia before.
To Kam’s point, we want to be digital first and digital front to back and that’s what we’re building.
So we had to change course and it is the heart of the banking operation and everybody told me ‘you’re a frigging idiot’ for trying to do it.
But we’re about a month away from doing it, we’ve done it with Temenos in probably record time and we’re about to deliver something that no one’s seen in Australia before.
Again I’ve said this, there’s no way we could have done what we’ve done in the last 12 months if we hadn’t have actually made that decision to write off our old system and stump up with Temenos.
It’s been a great journey for us.’
Kam Chana – Temenos Digital Strategist:
‘What are banks trying to do, what are the troubles they’re seeing, what are their hopes and aspirations, what are their challenges and fears?
Banks are taken by surprise at the fact that consumers are now standing up and saying: we want to bank differently.
For an organisation is it being digital from the front to the back, they’re not just investing in technology, how are they actually approaching digital?
Are they investing in consumer experience, are they investing in technology, are they fundamentally changing their culture?
How are they dealing with all the trends?
Inertia can’t play a role in the way that you approach customers anymore.’
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Transcription
TLC engine is a fully documented end-to-end processed training tool that covers all of your business processes, including long terminal software and manual steps all in one place.
Understanding the role each person plays in every process generates responsibility, ownership and a higher level of engagement.
In TLC engine each process steps shows which colleagues and job roles are involved. It creates a truly engaged team approach regardless of location or position.
As your teams learn and understand new business processes, TLC engine connects all associated regulatory documents attachments and simulation videos.
We’ll help you to customize and configure your TLC engine. Allowing you to quickly amend existing or create new business processes in line with the changing service demands your teams may face.
Documented end-to-end processes, manual and system steps, customized, client specific processes. TLC engine.
Temenos Regional Forums: Digital to the Core – Bangkok, Thailand 2018
First of the three Temenos Regional Forums was held in Bangkok, Thailand on 17th July 2018 at the Avani Riverside Hotel. We welcomed over 120+ customers, partners and industry leaders in the banking and financial services community.
Transcription
IT change programs have clear challenges. Keeping colleagues focused and positive about the transition they are going through.
TLC Engine is a stand-alone training and business process creation tool. As your teams learn and understand new business processes, TLC Engine connects all associated regulatory documents, attachments and simulation videos.
This accessible, digital learning platform drives colleague engagement and positive user adoption, and once your colleagues are live with their new Temenos system, TLC Engine becomes a complete training repository.
An up-to-date solution for future on boarding. Employee engagement, Lower attrition levels, Training repository. TLC Engine.