Provider Category: Journey Manager
OCR Engine – Tungsten Automation
Australian Driver’s License scan for information prefill in Temenos Journey Manager
Unlocking Potential: Navigating OCR Solutions for Australian Driver’s Licenses
This package offers integration with the Top Image Systems OCR engine, specifically designed for scanning Australian Driver’s Licenses and extracting data. While Top Image Systems has developed this service anticipating market demand, it has not yet been utilized in a production setting and is not currently available as a commercially managed or supported product.
Before deploying in a production environment, it is essential to conduct thorough testing and establish the service.
Please note that the accuracy of OCR for Australian Driver’s Licenses may be lower than expected due to the intricate background imagery on the licenses, raising questions about the value of this service in a customer flow. For more details, visit our website.
Overview
Secure documents, data and more
Get production-level scanning and indexing from structured and unstructured documents that contain information in many forms, including machine-printed text, barcodes and checkboxes.
Content capture anywhere, any time
Extend capture capabilities with an integrated link between intelligent devices like MFDs, network scanners and mobile.
Realize a swift return on investment
Automate content capture and distribution by placing content at your workers’ fingertips, creating efficiencies that result in a higher and faster ROI.
Request a Demo
Google Places – Google
Global address lookup and autocomplete using the Google Places API.
Get location data for over 200 million places
The Google Places API Web Service for Temenos Journey Manager empowers developers to access comprehensive information on more than 150 million locations globally. This API facilitates a range of applications, enabling users to discover restaurants, bars, coffee shops, and other points of interest tailored to their geographical location.
Two key features of this service include:
Place Search
The Place Search feature allows users to locate places by proximity or keyword and retrieve details about a place, such as its name, address, and coordinates.
Place Details
The Place Details feature provides more in-depth information, including user reviews, ratings, and photographic content, enhancing the ability to create interactive and engaging applications.
Request a Demo
Amazon SNS – AWS
This package enhances your Temenos Journey Manager experience by integrating Amazon Simple Notification Service (SNS) for improved communication and security.
Boost Your Temenos Journey Manager with Amazon SNS
Amazon Simple Notification Service (SNS) is a flexible, fully managed pub/sub messaging and mobile notifications service for coordinating the delivery of messages to subscribing endpoints and clients. With SNS you can fan-out messages to a large number of subscribers, including distributed systems and services, and mobile devices. It is easy to set up, operate, and reliably send notifications to all your endpoints – at any scale. You can get started using SNS in a matter of minutes using the AWS Management Console, AWS Command Line Interface, or using the AWS SDK with just three simple APIs. SNS eliminates the complexity and overhead associated with managing and operating dedicated messaging software and infrastructure.
Temenos Journey Manager Package: Key Benefits
Enhanced Security
With Second Factor Authentication, ensure that only authorized users gain access to applications through SMS verification.
Flexible Messaging
The Open SMS Message feature allows form builders to send customizable text messages, improving user engagement and communication.
Efficient Setup
Quickly integrate and operate SNS within Temenos Journey Manager, streamlining the notification process without the complexity of managing dedicated messaging systems.
Request a Demo
Recurring Payment Transfer – ClickSWITCH
The Temenos Journey Manager ClickSWITCH package provides an automated account switching solution that allows account holders to effortlessly, securely, and efficiently transfer their recurring payments from old accounts to new ones.
ClickSWITCH quickly, safely and efficiently switches account holders recurring payments from their old accounts to new ones.
With the integration of real-time checking or savings account creation, this service can be easily incorporated into any onboarding application.
This not only simplifies the process for customers, but also saves them time and effort in manually transferring their recurring payments from old accounts to new ones. It eliminates the need for customers to contact each individual merchant to update their payment information, making it a hassle-free experience.
Overview
Automated Account Switching
Streamlines the transfer of recurring payments from old accounts to new ones, saving users time and hassle.
Seamless Integration
Easily integrates real-time checking or savings account creation into onboarding applications, enhancing the user experience.
Efficient Payment Transfers
Simplifies the process of transferring payments, ensuring a smooth transition for users once their new account details are confirmed.
Request a Demo
ChexSystems
Integrates the FIS ChexSystems to support QualiFile (for individual risk scoring for deposit account opening in the US), OFAC, Identity Verification (IDV) and Identity Authorization (IDA – out-of-wallet questions).
Unlock Seamless Onboarding: Enhance Identity Verification with FIS ChexSystem Services!
This package equips Temenos Journey Manager customers with the following FIS ChexSystem services:
Perform real-time identity verification and OFAC checks for US individuals using the FIS ChexSystems Identity Verification and OFAC check service.
Conduct real-time identity verification for US individuals through the FIS ChexSystems ID Authentication service (also known as Knowledge-Based Authentication / KBA).
Execute real-time fraud checks during onboarding processes for US Checking Accounts using FIS QualiFile.
Benefits
Define various risk assessment and decision-making strategies tailored for different applications across your organization
Limit the number of attempts to minimize unnecessary calls and costs
Automatically clear sensitive personal information when it’s no longer needed.
Generate reports on the sources of FIS calls (online, in-branch) for auditing and reconciliation
Request a Demo
Data Quality – Experian
Global address lookup and autocomplete using the Experian Data Quality APIs (formerly QAS) for Temenos Journey Manager.
Global address lookup and autocomplete
The Experian Data Quality APIs provide complete and accurate address validation based on international address data files.
This package provides components that are pre-integrated into the Experian real-time address capture service for hastle free inclusion into Avoka applications.
Note this service was formerly called QAS.
Benefits of Experian Data Quality APIs
Real-Time Processing
The real-time address capture service ensures that customers can validate and capture addresses instantly, enhancing customer experience and streamlining operations during critical touchpoints.
Global Reach
Utilizing international address data files, customers can validate addresses from around the world, enabling businesses to expand their reach and serve diverse markets more effectively.
Seamless Integration
The APIs are designed for effortless integration into Journey Manager applications, allowing customers to enhance their address capture processes without disruption to their existing workflows.
Enhanced Accuracy
With Experian’s comprehensive address validation, Journey Manager customers can ensure that their databases are populated with precise and up-to-date address information, reducing errors and improving overall data quality.
Request a Demo
IDMatrix – Equifax
Real-time identity verification of Australian individuals using the Equifax IDMatrix service for Temenos Journey Manager Customers.
IDMatrix is Australia’s most comprehensive verification solution.
Whether you have an obligation under the Anti-Money Laundering and Counter-Terrorism Financing Act to Know Your Customer, need to meet ARNECC’s Verification of Identity Rules or just want to establish further trust with your customers, IDMatrix has a verification solution to assist you.
Identity Verification sits at the core of the IDMatrix service and can be configured to meet your business and compliance requirements. Allowing a risk-based approach, you specifying which verification data sources are to be searched, the rules to determine a successful outcome and the user experience workflow, your business is in complete control of the verification processes.
Features and Benefits
Search, Match and Screen against More Than 30 Data Sources
Includes the Australian Government’s Document Verification Service (DVS) or integrate your own data or screening lists into a solution.
Seamless Integration
IDMatrix is integrated seamlessly in to your account opening or loan origination experience for immediate verification and decisioning.
Easy Customization
Customise your business rules, data sources, workflows and many other metrics to match your organisations compliance requirements and risk profile.
Reporting Portal
Your IDMatrix access offers a comprehensive reporting portal to allow you to keep an audit trail of previous transactions, view score card performance and view data source performance, amongst other things.
Request a Demo
Business Lookup – Equifax
Provides lookup capabilities for Australian businesses and organisations using the Equifax OrgID, CBO and Company Report services.
Confirm a business is valid and registered in Australia against ASIC, ABR and ATO registers
The Equifax BusinessLookup page on the Temenos Journey Manager website provides a streamlined solution for financial institutions and businesses seeking reliable commercial data. Designed to enhance decision-making processes, this tool offers comprehensive insights into businesses, helping users identify and verify commercial entities efficiently. Integration with Equifax, a leader in data analytics and technology, ensures that the information provided is reputable and current. The platform’s intuitive interface allows users to access detailed business profiles, risk assessments, and credit ratings, fostering a well-informed approach to developing and managing customer relationships within Temenos Journey Manager’s extensive suite of capabilities. Whether for onboarding or ongoing risk management, Equifax BusinessLookup serves as a vital resource for navigating complex business landscapes with confidence.
Benefits
Entity Lookup
Takes an ABN and provides basic public record data about a business entity.
CBO
This is the Company Beneficial Owner service that takes an ACN and retrieves detailed entity structure information around directors, beneficial owners, related entities etc.
Company Report
Provides all the information above in a PDF report.
Request a Demo
Emailage – LexisNexis
The Temenos Journey Manager Package for Emailage offers an extensive global hub of fraud intelligence, utilizing the email address as a crucial data point to create a customizable risk score.
Speed. Sophistication. Simplicity.
Enable secure, risk appropriate experiences for your customers while improving efficiency and profitability for your business.
LexisNexis® Emailage® analyzes multiple attributes when an email address is present to quickly and more accurately deliver a risk score to your business – no matter the channel, transaction type or customer touchpoint – all without causing unnecessary disruption to the user experience.
Features and Benefits
Risk Score
Risk score is the main feature of the Emailage Solution.
IP Cross Validation
Verifies the history of an IP address based on good or bad transactions the email address was associated with.
Workflow Improvement
Implement email fraud risk assessment as the front of your workflow for accurate fraud intelligence.
Request a Demo
Journey Manager Packager - DocuSign
The DocuSign Temenos Journey Manager Package enables businesses to streamline approvals and agreements in minutes from any device, enhancing speed, flexibility, and efficiency. It significantly reduces approval times and improves workflow, making it essential for modern operations.
DocuSign for Temenos JM
The DocuSign Temenos Journey Manager Package revolutionizes the way businesses handle approvals and agreements by allowing users to complete these processes in minutes, regardless of their location or device. With seamless integration into DocuSign, this package supports both in-form and post-submit signature capture, significantly enhancing operational efficiency.
Temenos Journey Manager DocuSign Package Benefits:
Speed
Reduce approval times from days to minutes, accelerating decision-making.
Flexibility
Access and manage agreements from any device, enhancing convenience for users on the go.
Efficiency
Streamlined processes minimize errors and improve workflow, ensuring smoother operations.