Provider Category: Insurance
Securian Financial - Connector
Manage Debt Protection and Credit Insurance Information with the Securian Connector. Integrated to the Temenos LMS Collection and Recovery Module
The Securian Connector provides a real-time interface that allows users to access Securian’s claim system that gives you the ability to submit, track policy claims, and upload documents for credit protection directly within Temenos LMS Collection.
Key Features
Claim Tracking and Filing
Debt Protection or Credit Insurance claims can be initiated and tracked directly in the system. Using the Securian Claims Tracking Screen, customers can monitor claim details (such as claim summary, and protected person’s information), loan details, documents and comments.
Real-time Interface
The Claim Tracking Screen is populated using real-time information, allowing the direct transmission of the most current claim information to and from Securian to be viewed in the Collection module at any time. In addition, a Claim Submission will be sent to Securian in real-time which shortens the duration of the claim.
Benefits
Eliminate Redundant Data Entry
Reduce the amount of time spent toggling between multiple systems and manually transferring information from one system to another. This connector allows Securian claim information to be referenced directly within the Collection module.
Eliminate the Need for Multiple Touchpoints
Whether creating new claims or answering member inquiries, the credit union front line staff can access member claim status quickly and directly in the Collection module, rather than waiting for an update from their administrative team.
Resources
Securian Connector
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State National - CPI State National Connector
Collections and Collateral Protection Insurance Made Easy. Integrated to the Temenos LMS Collection and Recovery Modules.
Simplify daily collection processes by connecting Collateral Protection Insurance (CPI) from InsurTrak, State National’s online insurance tracking system of CPI management, to Temenos LMS Collection. With the CPI State National connector, you will: See a borrower’s entire insurance history for the lifecycle of the loan, make decisions faster and with more confidence, and save your staff time.
Key Features
Real-Time Loan Tracking
View insurance and claim submission status in real-time through a dedicated State National InsurTrak screen with the connector, providing immediate updates to your personal workspace. The connector also includes all loan details such as complete history of every transaction with State National and all current and past CPI placements.
Simple Claim Submission
Easily initiate, update and track CPI claims via the connector. With the ability to attach receipts and reports to a claim, the submission process is convenient and seamless.
CPI Workflow Steps
Take advantage of built-in workflow steps which allow users to file a claim, submit insurance information or stop tracking activities due to repossession. This functionality prevents the need to move outside of the platform for daily CPI tasks.
Daily Communication
CPI data from InsurTrak is delivered daily, providing financial institutions with the most up-to-date and necessary insurance and claim information. These details can be used to drive views, workflows and reports.
Benefits
Reduced Redundant Data Entry
Utilize the connector to pre-populate data fields on a claim submission and proof of insurance submission, reducing time spent on redundant data entry.
Quick and Easy Activation
Activating the CPI State National connector in the system takes only minutes once a relationship is established with State National.
Resources
CPI State National Connector
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SWBC - Insurance Connector
Total Management of Insurance Information with SWBC. Integrated to the Temenos LMS Collection and Recovery Module.
The SWBC Insurance connector enables institutions to access policy details, create and track claims, and transmit the loan data file for SWBC’s Collateral Protection Insurance (CPI) directly from Temenos LMS Collection.
Key Features
Easy Access to Current Insurance Status
Access current insurance information directly from Temenos LMS Collection. The connector provides a quick snapshot of the insurance status, agent, company, and all other pertinent details at the touch of a button.
Easy Access to Insurance Tracking Information
Real-time data is presented, allowing your collection team to make more informed risk management decisions. Insurance tracking history includes customer service notes, scanned documents, web updates, notification letters and converted .wav files of all recorded inbound/outbound phone calls.
Conveniently Track Claim Status
Never lose track of a claim again! The system provides a virtual claim file for research and quality control. View appraisals, digital images of the damaged collateral, ACV, and damage estimate for an up-to-the-minute review of your claim directly within Temenos LMS Collection.
Seamless Transfer of Loan File Data
The SWBC Insurance connector enables the secure download of your loan file on a daily basis for both auto and mortgage portfolios. Daily updates such as address changes, paid-off loans, refinances, bankruptcy and other collection flags are captured faster, resulting in more accurate borrower communication. You control the transmission frequency and schedule, and you can change or add collateral codes without IT involvement. Utilize one secure communication channel to facilitate both collection and collateral insurance tracking requirements, and at the same time, eliminate the need for an external loan file with updates to SWBC.
Benefits
Reduce Data Entry Requirements
When creating a new claim, fields are mapped to pre-fill with data from the application, reducing the amount of data entry required.
Connect the Dots to Asset Recovery Disposal
Leverage the power of the software to complete your collection efforts by integrating the SWBC Insurance screen to connect the insurance process with the asset recovery and disposal function.
Eliminate the Need for Multiple Programs
Eliminate time spent maneuvering between multiple screens and programs. All the necessary tools to create, update and submit insurance requests can be found in the system.
Additional CPI-Related Fields and Data Integration
Pertinent CPI data is uploaded and housed within the system for easy creation of workflows and reports.
Resources
SWBC Insurance Connector
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Evans, Simpson & Associates - Evans-Simpson Connector
Access Evans, Simpson and Associates’ Insurance Products. Integrated to the Temenos LMS Collection and Recovery Module.
The Evans-Simpson connector provides Temenos LMS Collection customers with real-time access to Evans, Simpson and Associates’ (ESA) suite of insurance products.
Key Features
Easy Access to ESA Insurance Information
Quickly view a summary of account holder insurance policies, including insurance tracking status and activities, directly within the platform. Adjust insurance coverages, quote premiums and refunds, and update account standing with built-in ESA workflows. These pre-defined steps automate collateral protection insurance (CPI) administration in real-time without the need to access ESA’s LoanGuard CPI system separately.
Create Claims and Monitor Claim Status
Effortlessly submit a claim to ESA while working an account in the system. The workflow guides the user through the streamlined process, pre-filling screens with information from the Temenos database and conveniently enabling users to attach any supporting documentation. Monitor the current status of all claims with a customized reporting
dashboard.
Dashboards and Reports
Take advantage of a pre-configured dashboard and several pre-configured reports! By uniting ESA’s collateral insurance data with the Temenos collection data in the same reports, your team will make better-informed decisions. 4. Document Management – Upload insurance documents directly to ESA in PDF or TIFF formats with just a few clicks of a button.
Benefits
Centralized Administration
Administer collections and insurance tracking programs from a centralized system, allowing for unified risk management, claim automation and comprehensive reporting.
Reduce Data Entry
By combining information found in Temenos and ESA’s databases, details required to request a coverage change or to create a new claim are pre-populated, reducing the amount of data entry needed.
Highly Accurate
This integration contains a real-time connection to the ESA database so users can feel confident that policy information and reports are up-to-date and accurate.”
Resources
Evans-Simpson Connector
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Allied Solutions - Allied CPI
Manage Collateral Protection Insurance Information with the Allied CPI Connector. Integrated to Temenos LMS Collections.
The Allied CPI connector provides a real-time interface that allows users to access loan status information, file and track claims, upload documents and initiate recovery service requests directly within Temenos LMS Collections.
Key Features
Loan Tracking
The Allied CPI connector provides all necessary loan details including borrower, insurance, and collateral information directly within the platform. Loan Activity can also be tracked, so staff can monitor filed insurance claims, attached
documents, service request activities and more.
Claim Tracking and Filing
CPI claims can be both initiated and tracked directly in the system. Using the Allied Claim Tracking Screen, customers can monitor claim details (such as borrower, policy, collateral and adjuster information), internal claim notes, payments, and claim documents.
File Blank Claim Forms
With the addition of the Blank Form workflow step, users can file a claim or service request through the Allied CPI connector for their untracked loans, VSI and GAP products. The Blank Form request permits users to complete a claim or service request against an account which does not exist in Allied’s CPI database.
Real-time Interface
The Collateral Screen is populated using real-time information, allowing the most current CPI data to be viewed at any time.
Submit Service Requests
Through the system, customers can initiate several types of service actions such as repossession, remarketing, pre-skip and skip, liquidation, transportation, replevin and deficiency balance/asset recovery. The connector allows customers to choose between three industry-leading vehicle transition service providers – PAR North America, Remarketing of America (ROA) and Roquemore & Roquemore.
Benefits
Quick and Easy Activiation
Once a relationship with Allied is established, activating the Allied CPI connector in the system only takes minutes.
Save Time
Reduce the amount of time spent toggling between multiple systems. This connector allows Allied CPI information to be referenced directly within the platform.
Eliminate Redundant Data Entry
When creating multiple service requests at one time, the Allied CPI connector allows you to only complete one form and then disburse the information across all requests. Also, data is often pre-populated in forms and fields.