Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

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The Asian Banker, AWS, Red Hat, and Temenos jointly held the Finance Indonesia Dialogue 2024 on 12 September, with industry leaders to discuss the redefinition of customer value proposition through digital transformation and innovation by focusing on customer-centric technology adoption and data analytics within Indonesia’s evolving regulations around data privacy.

The discussion centered on the following four major themes:

  1. Redefining customer experience through digital transformation
  2. Prioritising customer value and security through strategic technology adoption
  3. Navigating new data privacy regulations
  4. Driving profitability through digital engagement and data analytics

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Red Hat

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Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

Organized by The Asian Bankers and joint supported by Temenos, AWS and Red Hat, a luncheon roundtable attended by technology and digital leaders from banks across APAC offered several unique insights. Held during The Asian Banker Summit on 23 May in Hong Kong, the roundta­ble offered a platform for executives to discuss key priorities and challenges in digital transformation, how banks are adopting emerging artificial intelligence (AI) technologies and generative AI (GenAI) capabilities, as well as preparing banks’ core infrastructure and data foundations for future banking needs.

The roundtable centered on the following themes:

  1. Digital transformation strategy and priorities
  2. Moving from retail to business banking ecosystem partnerships
  3. Challenges and evolving strategy in strengthening core foundation
  4. AI and GenAI’s potential and scaling challenges 5. Creating a solid data foundation
  5. Creating a solid data foundation

Written by

Supported by

Red Hat

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Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

TAB Global, AWS, Red Hat, and Temenos held a Luncheon Roundtable Dialogue on 26 September 2024, with industry leaders discussing digital transformation, overcoming legacy system barriers, fostering collaboration in financial ecosystems, expanding inclusion through alternative credit, and streamlining compliance for global connectivity.

The roundtable centered on the following themes:

  1. Digital transformation through balancing innovation with practical implementation.
  2. Financial inclusion expansion through alternative credit scoring and microfinance.
  3. Ecosystem collaboration as a catalyst in financial services innovation.
  4. Operational resilience and overcoming barriers in legacy systems and compliance.
  5. Streamlining compliance for global connectivity through regulatory evolution and cross-border payments.

Written by

Supported by

Red Hat

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Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

Temenos is positioned as a Leader in The Forrester WaveTM.

According to Forrester, “Temenos invests significantly in an already superior innovation process that includes advanced and explainable AI. {…} Temenos is best suited for banks seeking a comprehensive modern platform with strong AI capabilities, especially those needing guidance on the journey to a cloud and API-first microservices-based architecture.”

Download the report to learn more.

Download the Report

Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report

Event Proceeding Reports Indonesia

Redefining the customer value through digital transformation

Download the Report