To manage over one million customer accounts, Mauritius Commercial Bank relies on Temenos Transact solutions. So, when the bank wanted to simplify its credit limit generation processes, it was the natural step to turn to Temenos Expert Services for support. The Services team provided a four-day training module on standard workflow development, before a one-day bespoke workshop to help the bank optimize its credit workflows, and correct several systems errors.
”It amazes me that five days of training has enabled our technical team to engage in a highly complex project and achieve high level coding, that we previously hadn’t mastered. In terms of timeline and development complexity, this is probably one of the most important projects for the bank, so the training has had an enormous impact on its success.”Ashwin Ramphul, Core Banking Systems Manager