Don is SVP Marketing, building and leading worldwide marketing at Temenos. He has a successful 25 year record of growing technology businesses in marketing, operations, and sales management, particularly with early stage and high growth companies.
Latest articles from Don Bergal
Beware What Hides Beneath the Surface To avoid trouble, more attention needs to be placed on the platform that clients never see, but that supports the weight of their user…
In advance of the Financial Services Royal Commission’s final report due to be submitted to the Governor-General on 1 February 2019, Temenos' Sales Director Australia & New Zealand, Nick Edwards and Head of Client Advisory, Chris Wooldridge, sat down to provide their view on all things Royal Commission and more.
In this blog, we outline what Know Your Customer (KYC) is, why it’s important for banks, and what steps you can take to build a KYC program
Some of the trends we uncovered were from our 2018 State of Digital Banking Report, which found significant improvements in digital and mobile capabilities among banks that we surveyed. Read on to find our list of great resources as well as the surprising trends that we’ve uncovered.
In 2016, FinCEN released a new Customer Due Diligence (CDD) rule, with specific rules on Beneficial Owners, and required financial institutions to comply by May 11, 2018. We’ve created the guide…
Forrester’s survey results echo what we saw in our 2018 State of Digital Sales in Banking Report—namely, that banks fully recognize that digital transformation is necessary for their future success, but banks are still in various stages of building and executing on their plans.
Technical debt is the idea that as you build software you will find yourself faced with the need to choose something “easy” or something “right”. Unfortunately, the “easy” option often prevails even if the “right” option was better.
In this year's report, we've uncovered the 4 top bank account opening trends that financial institutions should keep in mind as they set their strategic vision for the rest of 2018 and beyond.
In 2018, it’s no longer an option for banks to be heavily invested in their digital transformation. Customers are yearning for exceptional digital experiences and as millennials and Gen Z…
We highlight the top customer pain points during the onboarding process and propose steps your bank can take to improve customer onboarding and experience.