Adam Miller leads experience design programs and workshops as part of the Infinity Design Center of Excellence. The team’s mission is to make banking complexities simple, leveraging human-centered design methods and tools. Adam is a constant advocate for placing the customer at the center of all digital transformation efforts.
Latest articles from Adam Miller
Community banks and credit unions have an imperative to prioritize digital empathy to make everyday experiences simple while protecting sensitive data.
We have seen a huge transformation in banking customer experience as banks attempt to differentiate themselves from their banking competitors.
Learn the customer experience design trends that leading banks around the world are implementing in order to improve customer onboarding!