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When we discussed the business motivation with many of our Temenos customers, ranging from small credit unions and mutual banks to large national institutions, it becomes clear that the priority…
New Zealand bank with more than 165 year history demonstrates outstanding agility to digitize and accelerate service to its clients.
We have seen a huge transformation in banking customer experience as banks attempt to differentiate themselves from their banking competitors.
Learn the customer experience design trends that leading banks around the world are implementing in order to improve customer onboarding!
Some of the trends we uncovered were from our 2018 State of Digital Banking Report, which found significant improvements in digital and mobile capabilities among banks that we surveyed. Read on to find our list of great resources as well as the surprising trends that we’ve uncovered.
Forrester’s survey results echo what we saw in our 2018 State of Digital Sales in Banking Report—namely, that banks fully recognize that digital transformation is necessary for their future success, but banks are still in various stages of building and executing on their plans.
In this year's report, we've uncovered the 4 top bank account opening trends that financial institutions should keep in mind as they set their strategic vision for the rest of 2018 and beyond.
We highlight the top customer pain points during the onboarding process and propose steps your bank can take to improve customer onboarding and experience.
When considering the creation of a bank digital customer onboarding and acquisition system, it is easy to overlook the complexity of the whole process.