SYDNEY, Australia – 4 November 2015 – Temenos (SIX: TEMN), the market leading provider of mission-critical solutions to the financial services industry, today announces that Rubik Financial Limited (Rubik) (ASX: RFL) a leading technology company that delivers innovative wealth, banking and mortgage solutions to the financial services industry, has extended its partnership agreement with Temenos to upgrade its existing channel technologies with Temenos’ UXP (User Experience Platform) ‘edgeConnect’ for use within its banking division.
Temenos’ UXP enables the rapid development and deployment of a rich, dynamic, consistent user experience across multiple channels for multiple users, and is accessible by any device – all managed from a single platform.
Using Temenos’ front office technology, Rubik’s Mutual Bank, Regional Bank and Credit Union clients will be able to offer a customer experience easily customized for corporate branding and customer segmentation. End customers will be able to access products and services across multiple customer touchpoints and from their chosen device – desktop, smartphone, tablet or smartwatch across any operating system (iOS, Android, Windows).
Iain Dunstan, Chief Executive Officer of Rubik, commented,
“Mutual Banks, Regional Banks and Credit Unions are competing in a disruptive and rapidly changing marketplace. They not only need to differentiate themselves with the nature and quality of their products and services, they also need to empower customers by providing choice and convenience in how finances are managed.”
“By working with Temenos and utilizing its UXP, Rubik can help Mutual Banks, Regional Banks and Credit Unions compete and flourish in the digital era. We can provide them with a powerful platform that is quick to market, scalable, functionally rich and delivers an optimum user experience – whatever the channel or device the customer chooses to use.”
Martin Frick, Regional Director of Temenos Asia Pacific, said,
“Customers are at the heart of all that we do, and our solutions are designed to help them achieve the highest levels of business success. It is through digital channels that speed of fulfilment is most crucial, where speed of change is fastest and where customer expectations are highest. Using the Temenos platform, Rubik’s customers are able to meet their clients’ needs at the right time and place and across their preferred device, increasing customer loyalty and retention, and meeting their business growth targets.”
He also added:
“We are delighted that Rubik has decided to extend its partnership with us. This win-win arrangement allows Rubik to continue to leverage our award-winning product portfolio, and at the same time, expands our presence in the Australian and Pacific markets.”