Economist Intelligence Unit Survey: The Reality of Digital Banking in North America
A new in-depth survey of banking executives, conducted by the Economist Intelligence Unit on behalf of Temenos, offers an insight into the challenges North American banks expect to face over the coming year – and the digital strategies they are deploying in response.
The survey reveals the trends that will have the biggest impact for retail banks:
56 %
changing customer behavior and demands
39 %
changes in macroeconomic cycle
34 %
new technologies