With a branch network stretching across 43 locations, Palestine Islamic Bank is the nation’s largest Islamic bank. For the next stage of its growth journey, the bank launched a digital transformation program in 2018 to drive operational efficiency and develop a smoother customer experience for users of its digital and branch services. The bank turned to Temenos, implementing Temenos T24 Transact and Temenos Infinity solutions to provide core banking, analytics and reporting, and risk management capabilities. With the latest Temenos solutions, Palestine Islamic Bank can enhance its range of retail, corporate and Islamic offerings and increase brand loyalty by delivering a more personalized level of service.
“Our bank’s front-to-back digital transformation with Temenos’ cloud-native, cloud agnostic banking software will help us expand our capabilities, to offer a truly personalized , digital and highly convenient banking service with even greater levels of customer service and experience.”Bayan Qasem, General Manager
Largest Islamic bank in Palestine chooses cloud-native, cloud-agnostic next-generation Temenos Infinity and Temenos T24 Transact to transform the customer experience and achieve operational excellence