HID Global – Identity Verification Service
An AI powered Identity Verification Solution for Digital Onboarding and Beyond.

HID Identity Verification Solution – An AI powered solution for seamless digital onboarding and beyond
HID’s Identity Verification Service (IDV) is an AI-powered solution for smooth digital onboarding and beyond. It is ideal for highly regulated industries such as banking.
The HID IDV is an industry-leading, all-in-one solution to fight against ID theft, fraud, and money laundering. This solution can be used to support compliance with various regulations such as KYC. Built on AI-powered decision-making technology with a 3-step automated process, IDV offers the smoothest and most secure identity verification journey available in the market today.
Our IDV solution goes beyond an onboarding solution, addressing multiple use-case scenarios for new and returning customers such as account reactivation, expired document renewal, updating primary account details, registering a new device and much more. It comes with a multitude of options ranging from a simple out-of-the-box option to highly customizable and rebranding alternatives.
What sets HID apart?
Pre-Integrated Features and Capabilities
Get a faster and more efficient implementation through HID’s 15 years of experience with the Temenos banking platform. HID’s consumer authentication solutions provide secure multi-factor authentication for login and transaction signing as well as risk-based authentication capabilities for banks using the Temenos banking platform ecosystem. HID is pre-integrated with the Temenos banking ecosystem and offers predefined workflows based on the very best banking practices to offer a superior user experience without compromising on security. The components can also be used to build a fully customized workflow should you choose to do so.
Partner Services
HID’s Identity and Access Management (IAM) Partner Services’ team are true Temenos banking platform experts. Their focus is on shortening the customer time to value realisation within the Temenos banking ecosystem. Following an agile delivery methodology, the team enables implementation partners by onboarding, training and supporting them on their Temenos integration journey. Partnering with HID for your Temenos integration will not only ensure that you have experts on your side to offer the best user experience, but also significantly shorten your time to market.
Enable the right security for the right user with massive scalability
Tailor your unique user journey through flexible and customizable authentication solutions that can be seamlessly integrated in your Temenos banking environment. Our approach is to secure today’s modern banking journeys through flexible workflows that have been rigorously tested to fit your end-to-end user needs.
Beyond traditional authentication that meets evolving banking needs
HID offers full authentication coverage to provide an end-to-end customer journey with some of the market’s broadest range of authentication solutions and form factors. Our authentication platform is backed with AI-based identity verification and real-time threat detection for true fraud prevention. By leveraging diverse modern authentication capabilities, including passwordless, phishing-resistant, risk-based, and adaptive authentication, HID’s authentication solutions are easy to deploy and flexible to grow with your business needs. The authentication services offered by HID are deployable in the public or private cloud and on premise and are highly interoperable with open standards and frameworks.
Delivered by a trusted industry leader
HID is your global security and identity expert. Benefit from the deep expertise of a proven leader in identity technology, trusted by financial institutions and other highly regulated industries around the world, to enable compliance with stringent data privacy, industry mandates and strong consumer authentication (SCA) relating to Open Banking.
Overview
Seamless User Experience
- An intuitive and convenient workflow for end-customers and businesses to securely submit their identity information anytime, anywhere in less than 1 minute.
- A Business Portal provides streamlined workflow for business to review and approve submissions
Ease of implementation
- Integrated into the existing workflows within a day
- Instantly customisable to the needs of the customer
- Fully branded with the business colours and logo in a few clicks
Robust Compliance
- Meet AML & KYC requirements without the complexity, cost, timelines and risk
- Industry-leading biometric, document and database checks verify that documents have not been forged or tampered with
Reduced Customer Dropoff
The seamless and convenient customer experience significantly reduces the number of customers that don’t complete the onboarding process
Reduced integration time
- Pre-integrated into Temenos Infinity and Temenos Transact, creating the user profile in T24 after the identity verification process
- Can be delivered with HID Authentication and HID Risk Management Solutions for a secure and consistent, end-to-end digital identity lifecycle
Reduced Risk of Identity Fraud
Each customer submission is thoroughly verified and authenticated using a suite of industry-leading technologies, thus reducing the risk of identity fraud for the business.