Outstanding Customer Experiences
Offer an exceptional customer experience with industry-leading best practices, proven by top tier world-class banks. Springboard for DAO captures the benefit of years of Avoka experience delivering best practices for customer acquisition journeys.
Speed & Agility
Get to market faster with acquisition journeys using a pre-built solution that runs on Temenos Infinity. The platform provides agility to respond to future market changes and connect to the latest innovations in the account opening experiences as they emerge.
Integrated Compliance & Risk Solution
Integrated Compliance & Risk Solutions The Infinity DAO journey solves the complex challenges of the deposit account opening process, including Compliance and Risk Management requirements. Through pre-integrated connections to proven FinTech providers, Springboard DAO addresses the critical issues of fraud screening, ID verification, risk mitigation, data pre-fill, and funding.
Deliver an outstanding customer experience across devices, screen sizes, and channels. Enable customers to start and application in one channel and complete in another. Increase conversions by allowing call center and branch staff to access abandoned applications and follow up to completion.
“Springboard Deposit Account Opening gives financial institutions a digital account opening and onboarding solution prebuilt with best-in-class customer experience and Fintech integration. The integrations with 3rd party Fintech service providers that can qualify and decision applications coupled with an extensible platform provides financial institutions the flexibility to deliver a differentiated customer experience.”Tiffani Montez, Senior Analyst – Aite Group
Stuck in the house? Learn something new while you are practicing social distancing! Temenos Workbench supports the Software Development Lifecycle (SDLC) and DevOps capabilities, providing a single entry tool to configure Temenos Transact modules with easy-to-use, intuitive and consistent tooling.
Join Peter DeMars, CFE UMB Bank, Adam Miller, Temenos and Matt Johnson, TransUnion as they discuss growing consumer expectations for seamless and safe transactions through digital channels amid the recent COVID-19 pandemic and how financial institutions are rising to the challenge.
In pre-Covid Europe, an average of 53% of consumers claimed to never visit bank branches, preferring instead to deal remotely with their bank (online, mobile or call centre). This white paper predicts that this proportion will rise to 65% by 2025.