Outstanding Customer Experiences
Offer an exceptional customer experience with industry-leading best practices, proven by top tier world-class banks. Springboard for DAO captures the benefit of years of Avoka experience delivering best practices for customer acquisition journeys.
Speed & Agility
Get to market faster with acquisition journeys using a pre-built solution that runs on Temenos Infinity. The platform provides agility to respond to future market changes and connect to the latest innovations in the account opening experiences as they emerge.
Integrated Compliance & Risk Solution
Integrated Compliance & Risk Solutions The Infinity DAO journey solves the complex challenges of the deposit account opening process, including Compliance and Risk Management requirements. Through pre-integrated connections to proven FinTech providers, Springboard DAO addresses the critical issues of fraud screening, ID verification, risk mitigation, data pre-fill, and funding.
Deliver an outstanding customer experience across devices, screen sizes, and channels. Enable customers to start and application in one channel and complete in another. Increase conversions by allowing call center and branch staff to access abandoned applications and follow up to completion.
“Springboard Deposit Account Opening gives financial institutions a digital account opening and onboarding solution prebuilt with best-in-class customer experience and Fintech integration. The integrations with 3rd party Fintech service providers that can qualify and decision applications coupled with an extensible platform provides financial institutions the flexibility to deliver a differentiated customer experience.”Tiffani Montez, Senior Analyst – Aite Group
The widespread uptake of disruptive new technologies is exacerbating the pressures facing retail banking today, thereby driving a fundamental change in the structure of the industry: the digital-driven disintermediation of the banking value chain.
Cloud computing and artificial intelligence are transforming the customer experience, leading to a defining moment for the financial institutions who are quick to embrace them. Developing economies like Vietnam has…
For mid-size banks, your competitive edge related to personal, friendly and often branch-based service is being contested. Customer satisfaction continues to become synonymous with digital satisfaction. Join Jim Marous, co-publisher of The Financial Brand and Derek Corcoran, Temenos Chief Experience Officer to learn how you can redefine your edge.