Outstanding Customer Experiences
Offer an exceptional customer experience with industry-leading best practices, proven by top tier world-class banks. Springboard for DAO captures the benefit of years of Avoka experience delivering best practices for customer acquisition journeys.
Speed & Agility
Get to market faster with acquisition journeys using a pre-built solution that runs on Temenos Infinity. The platform provides agility to respond to future market changes and connect to the latest innovations in the account opening experiences as they emerge.
Integrated Compliance & Risk Solution
Integrated Compliance & Risk Solutions The Infinity DAO journey solves the complex challenges of the deposit account opening process, including Compliance and Risk Management requirements. Through pre-integrated connections to proven FinTech providers, Springboard DAO addresses the critical issues of fraud screening, ID verification, risk mitigation, data pre-fill, and funding.
Deliver an outstanding customer experience across devices, screen sizes, and channels. Enable customers to start and application in one channel and complete in another. Increase conversions by allowing call center and branch staff to access abandoned applications and follow up to completion.
“Springboard Deposit Account Opening gives financial institutions a digital account opening and onboarding solution prebuilt with best-in-class customer experience and Fintech integration. The integrations with 3rd party Fintech service providers that can qualify and decision applications coupled with an extensible platform provides financial institutions the flexibility to deliver a differentiated customer experience.”Tiffani Montez, Senior Analyst – Aite Group
In this webinar, our speakers from Fidor Bank, IBSI and Temenos share a fresh perspective on the criticality of customer retention and how digital technology can help in developing an effective strategy.
Join us for a virtual summit experience for marketers by marketers. Stay up to date on what the best bank marketers at financial institutions across the country are doing during these unprecedented times to better serve their communities.
In a flash, the focus is shifting from growth to stability and support – getting the right services and products in front of the people who need them, ramping up humanized digital service capabilities, and the flexibility to quickly roll out emergency products. Your ability to serve your customers and members tomorrow starts with the realistic and strategic steps you take today.