Frictionless Customer Journeys
Shorten application time and remove obstacles from a successful loan process. Applicants save a partial application and resume with no wasted effort.
Combine multiple factors to increase automated decisions. Intelligent decisioning dynamically considers all criteria for a “holistic” decision where one factor does not disqualify a valid applicant. Infinity generates more qualified loans from the same applicant pool.
Credit union membership is booming—but keeping members happy and content is a whole other challenge. Today’s customers expect a digital experience that matches the simplicity and convenience they receive in other industry sectors.
Learn how UFCU used the powerful decision engine and agility of Temenos Infinity to launch a special loan product in under 5 hours, from conception to delivery, with no coding required.
As a digital-only credit union, Pennsylvania State Employees Credit Union (PSECU)’s mission is to invest in great experiences and convenience rather than branches. Learn how they achieved auto decision rates of 30-70% and loan application to funding time of just 3-15 minutes, increasing staff efficiency and customer experience.