Coordinating digital banking products across lines of business, call centers, digital teams, and IT/Security groups is usually a mix of third-party services and interfaces, none of which get to the depth required to provide a holistic view of the customer. Temenos Infinity Spotlight is a browser-based console that enables this full view – including data-driven app configuration – and integrates with core banking systems and third-party services.
Benefits of Better Digital
way to improve customer service is to empower your employees
customer reason for trusting their bank is how they are communicated with
of customers have access to their screen when contacting the call center
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New Economist Intelligence Unit Report: Branching Out – Can Banks Move From City Centers to Digital Ecosystems
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