End-to-End Business Banking Customer Journeys
Temenos Infinity creates outstanding customer experiences across acquisition, origination, omnichannel client services, marketing, and retention, independent of the core banking system in place.
Cut Business Onboarding Time
Drastically cut the time and costs to onboard your SME customers. Digital onboarding reduces errors, revisions, and pended applications. Most importantly, it increases customer satisfaction and strengthens their relationship with their bank.
Speed KYC & AML Data Capture
Reduce client friction and back-office process by digitizing critical compliance data capture, choosing from over 100 FinTech integrations in the Temenos Marketplace. Cut weeks from business client onboarding to increase customer satisfaction and begin generating revenue sooner. Respond to new KYC regulations such as FinCEN with automated identity capture and reporting.
Reduce Time to Market
Make complex business banking journeys a reality in three to five months, not years. Respond now to customer demand, ahead of the competition. Business onboarding, origination and digital banking are complex, but Temenos Infinity has the workflow, business logic and integration capability to make digital business banking a reality now when your market needs it.
Attack is the best form of defense, so says the age-old adage. As cliché as this sound, banks, insurers, brokerage and advisory firms – traditionally known as the financial services…
Successful platforms attract both producers and consumers, match producers with consumers, and provide seamless integration among participants.
The Open Data Institute researched this report to help banking executives understand the opportunities Open Banking affords to acquire new customers, simplify the new customer onboarding process, improve KYC, and upgrade anti-money laundering (AML) efforts.
“Tomorrow morning, when you look in the mirror after you’ve gotten up, just write — put it in lipstick or whatever you want on the mirror — just put ‘delight my customer’.” – Warren Buffett
The SME sector could provide the banks with a very lucrative opportunity if they work properly to entice them as customers. However, at the moment, banks are losing out to other financial providers as SMEs look elsewhere for money and support.
Cloud computing technology has the potential to transform the financial services industry. More than merely a mechanism to reduce costs, the capabilities the technology offers provides massive advantages to quickly accelerate service delivery.