Temenos Infinity – Digital Front Office

Temenos Infinity for Retail Banking

Temenos Infinity for Retail Banking accelerates the transformation to a full omnichannel banking experience across the entire customer journey, increasing conversion rates, building loyalty and creating up-sell opportunities.

Product Overview

Retail Banking - Woman on phone

End-to-End Retail Customer Journeys

Engage prospects and customers from acquisition, through omnichannel banking, and long term retention. Independent of the core banking system in place. Give customers a single experience capturing all their financial needs from accounts to payments to investments with Temenos Infinity.

Why Temenos Infinity - Girl applies for an account on mobile phone.

Loan Origination

Product flexibility and fast approvals mean success for loan origination. Temenos Infinity brings product creation, decisioning and origination into the front office, eliminating needs for changes to the core. The result is product agility, high autodecision rates, and more loans issued.

Why Temenos Infinity - Laptop showing the Infinity product

Springboard Account Opening

For retail deposit account opening in the US, Temenos Infinity Springboard is a pre-built solution designed for speed-to-market. Pre-integrated with ID verification, KYC, fraud, and funds transfer, Springboard deposit account opening offers the simplicity of a pre-built solution, with the extensibility and future headroom of an open platform.

Customer Retention - Happy customer with tablet

Marketing Analytics & Upsell

Generate personalized product offers using real-time
analysis of account activity, social media, and location to
increase customer retention rates and product upsell. Use live behavioral data to maximize conversion rates and reduce customer friction throughout the banking journey.

Report

2019 State of Digital Banking

Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.

White Paper

10 Tips for an Effective Onboarding Experience

Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you will access Customer acquisition best practices and Proven tactics that will increase completion rates


Latest News

Rise of the Retail Investor

Banks have long provided some investing options such as custody accounts and mutual fund plans. But these tend to be relatively expensive, have limited servicing, and remain esoteric and distant options for many.


Upcoming Events

Digital Leaders Forum, Zimbabwe 2019

The 2019 Digital Leaders Workshop will enlighten you on a variety of topics including the trends and shifts leading banks towards a very real digital-first future, how banks in the…