Temenos Infinity – Digital Front Office

Temenos Infinity for Retail Banking

Temenos Infinity for Retail Banking accelerates the transformation to a full omnichannel banking experience across the entire customer journey, increasing conversion rates, building loyalty and creating up-sell opportunities.

Product Overview

End-to-End Retail Customer Journeys

Engage prospects and customers from acquisition, through omnichannel banking, and long-term retention. This solution is both core and cloud-agnostic. Give customers a single experience capturing all their financial needs from accounts to payments to investments and engagement with Temenos Infinity.

Why Temenos Infinity - Girl applies for an account on mobile phone.

Loan Origination

Product flexibility and fast approvals mean success for loan origination. Temenos Infinity brings product creation, decisioning and origination into the front office, eliminating needs for changes to the core. The result is product agility, high autodecision rates, and more loans issued.

Springboard Account Opening

For retail deposit account opening in the US, Temenos Infinity Springboard is a pre-built solution designed for speed-to-market. Pre-integrated with ID verification, KYC, fraud, and funds transfer, Springboard deposit account opening offers the simplicity of a pre-built solution, with the extensibility and future headroom of an open platform.

Customer Retention - Happy customer with tablet

Marketing Analytics & Upsell

Generate personalized product offers using real-time analysis of account activity, social media, and location to increase customer retention rates and product upsell. Use live behavioral data to maximize conversion rates and reduce customer friction throughout the banking journey.

Human Middleware

Combine human and digital to engage your customer. Temenos Infinity includes a 1:1 digital banking platform that securely integrates with your online banking system, along with a compliant, browser-based portal for your bankers.

Report

2019 State of Digital Banking

Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.

White Paper

10 Tips for an Effective Onboarding Experience

Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you will access Customer acquisition best practices and Proven tactics that will increase completion rates


Latest News

Will COVID-19 reshape digital banking?

The COVID-19 outbreak has brought about drastic changes in our lives, and by every measure we are going through a great crisis. It is natural to assume that the pandemic will be a turning point in modern history, and many experts argue that the world we are entering will be fundamentally different from the one we knew before.


Upcoming Events

Webinar Series: The Power of Marketing in Uncertain Times

You won’t want to miss this thought-provoking series for marketers by marketers kicking off May 7th with best-selling author Seth Godin! Stay up to date on what the best bank marketers at financial institutions across the country are doing during these unprecedented times to better serve their communities.

Seamless Southern Africa

Temenos will be a silver sponsor at the Seamless Southern Africa 2020 Conference. Come by and visit our stand.