Temenos Infinity – Digital Front Office

Temenos Infinity for Retail Banking

Temenos Infinity for Retail Banking accelerates the transformation to a full omnichannel banking experience across the entire customer journey, increasing conversion rates, building loyalty and creating up-sell opportunities.

Product Overview

Retail Banking - Woman on phone

End-to-End Retail Customer Journeys

Engage prospects and customers from acquisition, through omnichannel banking, and long term retention. Independent of the core banking system in place. Give customers a single experience capturing all their financial needs from accounts to payments to investments with Temenos Infinity.

Why Temenos Infinity - Girl applies for an account on mobile phone.

Loan Origination

Product flexibility and fast approvals mean success for loan origination. Temenos Infinity brings product creation, decisioning and origination into the front office, eliminating needs for changes to the core. The result is product agility, high autodecision rates, and more loans issued.

Why Temenos Infinity - Laptop showing the Infinity product

Springboard Account Opening

For retail deposit account opening in the US, Temenos Infinity Springboard is a pre-built solution designed for speed-to-market. Pre-integrated with ID verification, KYC, fraud, and funds transfer, Springboard deposit account opening offers the simplicity of a pre-built solution, with the extensibility and future headroom of an open platform.

Customer Retention - Happy customer with tablet

Marketing Analytics & Upsell

Generate personalized product offers using real-time
analysis of account activity, social media, and location to
increase customer retention rates and product upsell. Use live behavioral data to maximize conversion rates and reduce customer friction throughout the banking journey.

Report

2019 State of Digital Banking

Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.

Analyst Report

Temenos Named Digital Banking Engagement Leader

‘Temenos is a good choice for banks looking for state-of-the-art business capabilities, forward-looking architecture, and a vendor willing to co-design with them.’  Temenos was named a leader among Digital Banking…

White Paper

Whose Customer Are You? The Reality of Digital Banking

In February-March 2018 The Economist Intelligence Unit, on behalf of Temenos, surveyed 400 global banking executives about the challenges retail banks expect to face between now and 2020, and the strategies they are deploying in response.


Latest News

CWB Financial Group partners with Temenos to deliver personalized, world-class digital experience for business owners

CWB Financial Group (TSX:CWB) takes another step forward as a disruptive force in Canadian financial services today with the selection of Temenos (SIX:TEMN), the leader in banking software, to deliver a seamless end-to-end digital banking experience for small- to medium-sized business owners. CWB will be the first bank in Canada to offer a differentiated digital banking experience powered by Temenos Data Lake with Explainable AI (XAI) capabilities. The combination of Temenos Data Lake and industry-leading, cloud-native, cloud-agnostic Temenos Infinity, also selected by CWB, will give the bank’s core business-owner clients an intuitive world-class digital experience. CWB’s clients will also benefit from valuable, transparent and fully-informed insights into their financial activities gleaned from AI automated decisions.


Upcoming Events

Bank of the Future Forum 2019

In partnership with NDCTECH this forum highlights the importance of “Digital Transformation” and the latest financial technology trends in the region and provides an great opportunity to connect with senior representatives from leading banks.

Digital Leaders Forum, Zimbabwe 2019

The 2019 Digital Leaders Workshop will enlighten you on a variety of topics including the trends and shifts leading banks towards a very real digital-first future, how banks in the…