End-to-End Retail Customer Journeys
Engage prospects and customers from acquisition, through omnichannel banking, and long-term retention. This solution is both core and cloud-agnostic. Give customers a single experience capturing all their financial needs from accounts to payments to investments and engagement with Temenos Infinity.
Product flexibility and fast approvals mean success for loan origination. Temenos Infinity brings product creation, decisioning and origination into the front office, eliminating needs for changes to the core. The result is product agility, high autodecision rates, and more loans issued.
Springboard Account Opening
For retail deposit account opening in the US, Temenos Infinity Springboard is a pre-built solution designed for speed-to-market. Pre-integrated with ID verification, KYC, fraud, and funds transfer, Springboard deposit account opening offers the simplicity of a pre-built solution, with the extensibility and future headroom of an open platform.
Marketing Analytics & Upsell
Generate personalized product offers using real-time analysis of account activity, social media, and location to increase customer retention rates and product upsell. Use live behavioral data to maximize conversion rates and reduce customer friction throughout the banking journey.
Combine human and digital to engage your customer. Temenos Infinity includes a 1:1 digital banking platform that securely integrates with your online banking system, along with a compliant, browser-based portal for your bankers.
Mobile account opening took another big jump in the 2019 report, the 4th annual survey of banking digital sales capabilities worldwide.
Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you will access Customer acquisition best practices and Proven tactics that will increase completion rates
A human-centered design approach is the key to building an optimal experience for your customers and unlocking your business growth potential.
Omdia gives Temenos Infinity top scores for product experience and solution innovation
Temenos’ Infinity Engage, the Tinder-style platform made famous by Umpqua’s Go-To app, is gaining adoption among the bank’s competitors. BlueShore Financial went live with the platform last week to match customers not with dates, but with advisers through the mobile app.
Generally, the most laborious part of a customer’s relationship with their financial institution is the application and onboarding process. There is always room for improvement.