Temenos Infinity – Digital Front Office

Omnichannel Banking

Eliminate the silos from the digital banking experience. From a single platform, cover all channels, all banking sectors, and all core or back-office systems. Design once and cover mobile apps, web and branch experiences, then extend to conversational banking.

Product Overview

Omnichannel - Smiling woman on couch with laptop

Unified Experience Across Silos

Temenos Infinity creates a single customer experience that unifies disparate back-office silos, all from a single platform. API based connections integrate multiple disparate back-office systems into a unified experience and a common marketing catalog of available products. With Temenos Infinity, there are no more separate experiences for different products.

Single Customer View

Bankers now have a 360-degree view of their customers,
including full account history, transactions and
integrated CRM data. Analytics-driven recommendations
are also included to fuel product upsell. Activity in any product area is reflected in the single customer view, giving bankers the visibility to offer the best guidance for their client.

Omnichannel - Server

Core Independent

Temenos Infinity is independent of core banking systems.
Omnichannel banking uses APIs to support multiple
vendor cores, internally built systems and Temenos T24
. Hosting can be based in the cloud or on-premise.

Omnichannel - Smiling man with phone

Account Aggregation

Give customers a dashboard to manage all finances connected to aggregation services. Temenos Infinity account aggregation makes your bank app the center of their financial world.

Automated Wealth Advice

Temenos Infinity now includes Robo-Advisor capabilities within the omnichannel banking feature options. Designed the mass-affluent market sector, Robo-Advisor helps clients structure and manage their investments alongside routine account transactions. And with Goal-Based Investing, clients can tailor their savings, spending and investments to achieve financial targets.

Embedded Banking Through Conversation

Customer experience is the differentiator that sets banks apart. Understanding customer goals and needs, even before they do, and designing contextual experiences that add value to their lives is the vision of tomorrow. Meeting your customers wherever they are with personalized banking experiences, seamlessly embedded into their lives is the expectation.

White Paper

The Platformification of Banking

Successful platforms attract both producers and consumers, match producers with consumers, and provide seamless integration among participants.

White Paper

Open Banking Impact on Customer Acquisition

The Open Data Institute researched this report to help banking executives understand the opportunities Open Banking affords to acquire new customers, simplify the new customer onboarding process, improve KYC, and upgrade anti-money laundering (AML) efforts.

Latest News

Upcoming Events

Digital Leaders Forum, Zimbabwe 2019

The 2019 Digital Leaders Workshop will enlighten you on a variety of topics including the trends and shifts leading banks towards a very real digital-first future, how banks in the…

South African Digital Leaders Breakfast

Join us, along with your fellow banking professionals for this invite only session where our digital and customer experience experts will delve deeper into what it really means to be…

CUNA Technology

Connect to people, ideas, opportunities and experiences that will improve your performance and strengthen your professional standing. This conference is beneficial for technology council members and senior level executive technology credit union staff. Connect to people, ideas, opportunities and experiences that will improve your performance and strengthen your professional standing.