Temenos Infinity – Digital Front Office

Customer Acquisition, Onboarding and Origination

Increase conversions, capture more customers and drive digital revenue by creating outstanding customer experiences to raise customer satisfaction. Temenos Infinity increases agility, helping banks create dynamic product offers, support instant decisions and go-to-market faster.

Product Overview

Customer Acquisition - Woman making payment

Increase Banking Agility

Go-to-market in just a few months, then make continuous improvements to optimize customer conversions. Create products in Temenos Infinity, not in the core. And capture decisioning, business rules, and workflow in the front-end for rapid changes and maximum agility.

Customer Acquisition - Smiling woman with balloon

Make the First Impression

Years of successful customer acquisition experiences
are built into Temenos Infinity, connecting prospects
and bankers across all channels. The Temenos Infinity CX consulting team can bring years of insight into cutting end-user friction and optimizing the journey for customers.

Customer Acquisition - Winding road

Flexible Origination

Create products and modify business rules in days without touching the core. Intelligent auto-decisioning drives loan and account success. Temenos Infinity origination brings product selection, terms and conditions, documentation and complex workflow out of the core and into the front office.

Customer Acquisition - People on stairs

Integrated FinTech Services

Add services including digital ID, fraud, risk and
e-signature to the onboarding and omni-channel banking process with Temenos’ Marketplace, the catalog of over 100 pre-integrated FinTech services that can be incorporated directly into the Temenos Infinity implementation.

Supporting Products

Temenos Infinity Journey Manager

Journey Manager, part of Temenos Infinity, delivers outstanding banking customer acquisition and onboarding journeys. For account opening, loan applications, KYC due diligence and wealth on-boarding, Journey Manager increases customer satisfaction and accelerates time to market.

Temenos Infinity Origination

Temenos has a long history of success supporting loan and account origination in North America for banks and credit unions up to $50 billion in assets. These proven solutions are now integrated into Temenos Infinity.

HSBC Achieves 5x Credit Card Originations with Temenos Infinity

See Ruby Walia, Head of Digital Banking, HSBC North America, describe his outstanding success with credit card customer acquisition.

White Paper

Conversational Banking and the Banking Experience

Conversational Banking is the latest customer-centric digital innovation that the industry needs to take notice of. Banks and other financial institutions need to start thinking about putting in place the necessary processes and technology to consolidate customer satisfaction and advocacy.

Report

2019 State of Digital Banking

Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.

White Paper

Digital Identity in Banking

Digital identity is a problem for many financial services organizations because there are no standardized formats for digital credentials.


Latest News


Upcoming Events

Partner Event

Bank of the Future Forum 2019

In partnership with NDCTECH this forum highlights the importance of “Digital Transformation” and the latest financial technology trends in the region and provides an great opportunity to connect with senior representatives from leading banks.
Client Event

Digital Leaders Forum, Zimbabwe 2019

The 2019 Digital Leaders Workshop will enlighten you on a variety of topics including the trends and shifts leading banks towards a very real digital-first future, how banks in the…