Temenos Infinity – Digital Banking Platform

Client Servicing

Industry-leading, automated software offering powerful control over servicing account holders and managing risk for North American banks and credit unions.

Fast, Consistent Performance

Break-through yesterday’s challenges, leveraging intelligent automation and configurable workflows to streamline processes and boost operational speed. Strategically route accounts to the right team members every time to penetrate collection call queues or exceed SLAs with consistency.

360° Accountholder Views

See the full picture from a single source with instant views of each accountholder’s complete portfolio – no more toggling between systems. Temenos Infinity brings it all into one convenient location so you can focus on delivering great service.

Measurable Results

Be confident you are delivering fast, reliable white-glove service. Temenos Infinity equips you with the advanced analytics and reporting / performance-monitoring tools needed to ensure your operations are running efficiently, accountholders are satisfied, and that nothing is missed.

Complete Control of Change

We know that change is inevitable. Processes are always evolving and your software platform must be able to adapt – fast. Temenos Infinity products are quick to launch and easily user-maintained through intuitive business rules, drag-and-drop configurations, and third-party integrations.


Supporting Products

Temenos Infinity Engage

A mobile app that puts a banker in everyone’s pocket. Combining mobile technology with specially trained associates, the Engage platform allows customers to choose their own personal financial expert.

Temenos Infinity Collections

Reduce delinquency, increase efficiency and boost collections efforts, all while streamlining internal processes and protecting income.

Temenos Infinity Recovery

A dedicated recovery solution designed to further collection results and uphold accurate accounting. Whether charging-off, collecting on or outsourcing accounts – Temenos Infinity Recovery effectively keeps delinquent accounts from falling into the void.

Latest News

Blog

The Magic of Making Digital Banking More Human

Partners Federal Credit Union serves 180,000+ of The Walt Disney Company’s employees & cast members. Diverse demographics and distances drive the demand for digital banking services even higher – so how does the credit union adapt?

Upcoming Events

Webinar

Creating a financially inclusive economy through instant payment systems

Temenos and BankservAfrica invite you to an exclusive webinar on 19 May 2021 at 11:00am SAST. Join our experts as they take you through the recently introduced instant payment system developed specifically for the SADC region, as well as dive into the value that payment modernisation and instant payments can bring to your organisation.
Industry Event

CIAB FEBRABAN 2021- Brazil

TEMENOS is a proud sponsor of CIAB FEBRABAN 2021 – the largest technology and innovation event from the technological sector in Brazil. In its 31st edition, the free online virtual…