Temenos Infinity – Digital Front Office

Client Servicing

Industry-leading, automated software offering powerful control over servicing account holders and managing risk for North American banks and credit unions.

Fast, Consistent Performance

Break-through yesterday’s challenges, leveraging intelligent automation and configurable workflows to streamline processes and boost operational speed. Strategically route accounts to the right team members every time to penetrate collection call queues or exceed SLAs with consistency.

360° Accountholder Views

See the full picture from a single source with instant views of each accountholder’s complete portfolio – no more toggling between systems. Temenos Infinity brings it all into one convenient location so you can focus on delivering great service.

Measurable Results

Be confident you are delivering fast, reliable white-glove service. Temenos Infinity equips you with the advanced analytics and reporting / performance-monitoring tools needed to ensure your operations are running efficiently, accountholders are satisfied, and that nothing is missed.

Complete Control of Change

We know that change is inevitable. Processes are always evolving and your software platform must be able to adapt – fast. Temenos Infinity products are quick to launch and easily user-maintained through intuitive business rules, drag-and-drop configurations, and third-party integrations.


Supporting Products

Temenos Infinity Engage

A mobile app that puts a banker in everyone’s pocket. Combining mobile technology with specially trained associates, the Engage platform allows customers to choose their own personal financial expert.

Temenos Infinity Collections

Reduce delinquency, increase efficiency and boost collections efforts, all while streamlining internal processes and protecting income.

Temenos Infinity Recovery

A dedicated recovery solution designed to further collection results and uphold accurate accounting. Whether charging-off, collecting on or outsourcing accounts – Temenos Infinity Recovery effectively keeps delinquent accounts from falling into the void.

Latest News

Blog

Extracting Explainable Value from Artificial Intelligence

The latest Economist Intelligence Unit (EIU) report: ‘Overseeing AI: Governing artificial intelligence in banking’ sponsored by Temenos, takes a deep dive into the complex world of Artificial Intelligence (AI). Like many new technologies before it, AI is still at the stage where it has to prove itself to be useful to bank customers. There is still healthy scepticism in the minds of customers around the use of AI by banks, and it will take time for that to be broken down.


Upcoming Events

Temenos LevelUP Webinar

Webinar Series: Future Proof Your Cloud Strategy

Join Google Cloud and Temenos for a series of virtual roadshows where we bring you the best of financial services cloud. In this webinar series, we have region-specific content, dedicated just for you.
Industry Event

MoneyFest 2020

MoneyFest is fast approaching and, as usual, we are all making our final preparations for attending this exciting virtual event.