Temenos Infinity – Digital Banking Platform

Client Servicing

Industry-leading, automated software offering powerful control over servicing account holders and managing risk for North American banks and credit unions.

Fast, Consistent Performance

Break-through yesterday’s challenges, leveraging intelligent automation and configurable workflows to streamline processes and boost operational speed. Strategically route accounts to the right team members every time to penetrate collection call queues or exceed SLAs with consistency.

360° Accountholder Views

See the full picture from a single source with instant views of each accountholder’s complete portfolio – no more toggling between systems. Temenos Infinity brings it all into one convenient location so you can focus on delivering great service.

Measurable Results

Be confident you are delivering fast, reliable white-glove service. Temenos Infinity equips you with the advanced analytics and reporting / performance-monitoring tools needed to ensure your operations are running efficiently, accountholders are satisfied, and that nothing is missed.

Complete Control of Change

We know that change is inevitable. Processes are always evolving and your software platform must be able to adapt – fast. Temenos Infinity products are quick to launch and easily user-maintained through intuitive business rules, drag-and-drop configurations, and third-party integrations.


Supporting Products

Temenos Infinity Engage

A mobile app that puts a banker in everyone’s pocket. Combining mobile technology with specially trained associates, the Engage platform allows customers to choose their own personal financial expert.

Temenos Infinity Collections

Reduce delinquency, increase efficiency and boost collections efforts, all while streamlining internal processes and protecting income.

Temenos Infinity Recovery

A dedicated recovery solution designed to further collection results and uphold accurate accounting. Whether charging-off, collecting on or outsourcing accounts – Temenos Infinity Recovery effectively keeps delinquent accounts from falling into the void.

Latest News

Blog

Don’t Stop – Monitoring for BSA/AML

Bank Secrecy Act / Anti Money Laundering monitoring is key to a financial institution’s safety and soundness, risk mitigation, and more. Elizabeth Greene, CRCM, NCCO discusses updates to the FFIEC’s BSA / AML Examination Manual monitoring guidance.

Upcoming Events

Event

InvestOps US 2022

Meet our team of Multifonds expert in Tampa to discuss the latest insights for investment operations professionals. Book a meeting today.