Don Bergal

Beware What Hides Beneath the Surface To avoid trouble, more attention needs to be placed on the platform that clients never see, but that supports the weight of their user…

If you mention the phrase Internet of Things (IoT), in the context of banking, to most retail bankers, they will look blankly at you wondering what you are talking about.

Temenos, which has thousands of global customers, has partnered to build and launch digital banks across dozens of markets and customer segments. We have identified some of the common mistakes financial institutions make when embarking on a digital banking project.

In advance of the Financial Services Royal Commission’s final report due to be submitted to the Governor-General on 1 February 2019, Temenos' Sales Director Australia & New Zealand, Nick Edwards and Head of Client Advisory, Chris Wooldridge, sat down to provide their view on all things Royal Commission and more.

In this blog, we outline what Know Your Customer (KYC) is, why it’s important for banks, and what steps you can take to build a KYC program

Some of the trends we uncovered were from our 2018 State of Digital Banking Report, which found significant improvements in digital and mobile capabilities among banks that we surveyed. Read on to find our list of great resources as well as the surprising trends that we’ve uncovered.

In 2016, FinCEN released a new Customer Due Diligence (CDD) rule, with specific rules on Beneficial Owners, and required financial institutions to comply by May 11, 2018. We’ve created the guide…

Technical debt is the idea that as you build software you will find yourself faced with the need to choose something “easy” or something “right”. Unfortunately, the “easy” option often prevails even if the “right” option was better.

In this year's report, we've uncovered the 4 top bank account opening trends that financial institutions should keep in mind as they set their strategic vision for the rest of 2018 and beyond.

In 2018, it’s no longer an option for banks to be heavily invested in their digital transformation. Customers are yearning for exceptional digital experiences and as millennials and Gen Z…

We highlight the top customer pain points during the onboarding process and propose steps your bank can take to improve customer onboarding and experience.

When considering the creation of a bank digital customer onboarding and acquisition system, it is easy to overlook the complexity of the whole process.

As we get into the second half of 2017 and start setting our eyes on 2018, it’s important to not only focus on the current trends impacting the banking industry but also start anticipating the trends that will be making an impact in the coming years. In this blog, we outline the top bank technology trends of the future and predict how they will shape the digital customer experience transformation.

Platformification is re-shaping the banking industry by giving consumers more choice; cutting down on the need to pay multiple providers; creating new revenue streams for banks; and unleashing opportunities for fintechs to achieve scale by reducing acquisition costs.

Undergoing a digital banking transformation? Temenos experts have put together five aspects that you will want to adopt moving forward.

We've detailed 4 loan application best practices you can implement to increase completion rates that retain existing and attract new customers.