Derek Corcoran
Chief Experience Officer
Derek is the Senior Vice President - Experience at Temenos, where he counsels banks, insurers and wealth managers worldwide on improving results in digital multi-channel customer acquisition. Derek is a frequent industry speaker, whose presentations have been awarded Best of Show at multiple digital banking conferences.
Latest articles from Derek Corcoran
Change the Digital Banking Growth Game for Midsize Institutions
To bolster digital banking growth, midsize banks should consider these four strategies to rewrite the rules of the growth game in their favor.
Improving Banking Customer Experience Through the Application and Onboarding Process
Generally, the most laborious part of a customer’s relationship with their financial institution is the application and onboarding process. There is always room for improvement.
The Paycheck Protection Program
Three considerations as financial institutions work to protect business owners.
5 Steps to Creating Frictionless Customer
We outline the 5 steps that banks can take to improve their customer onboarding experiences in 2017 and beyond.