Derek is the Senior Vice President - Experience at Temenos, where he counsels banks, insurers and wealth managers worldwide on improving results in digital multi-channel customer acquisition. Derek is a frequent industry speaker, whose presentations have been awarded Best of Show at multiple digital banking conferences.
Latest articles from Derek Corcoran
Generally, the most laborious part of a customer’s relationship with their financial institution is the application and onboarding process. There is always room for improvement.
Three considerations as financial institutions work to protect business owners.
We outline the 5 steps that banks can take to improve their customer onboarding experiences in 2017 and beyond.