With operations stretching across East Africa, NIC Bank selected Temenos core banking solutions in 2012. To optimize performance and efficiency, the bank looked for guidance on the best hardware and middleware to support the platform. By engaging the Temenos Client Architect service, NIC Bank saved $100,000 on infrastructure capital costs, and $60,000 on operational costs. Since then, a Temenos Performance Optimisation review helped NIC Bank to accelerate its COB processes by almost 70%, and significantly improve the quality of its internet banking offering.
“The service we received from the Client Architect was beyond our wildest dreams!”Chege Thumbi, Director of Technology and Operations