Isracard has grown to become the largest credit card company in Israel, but faces rising competition as nontraditional players can now launch banking products in the country. To maintain its market share, Isracard aimed to capitalize on the exploding popularity of online banking, and deployed Temenos core banking solutions as the foundation for its digital business. The platform will equip the bank with deeper insights into customer preferences and buying behaviour, enabling it to deliver more personalised, engaging and satisfying experiences for users.
“It is really important that we have a single view of our customers’ information in order to offer products and services. We selected Temenos as our technology partner to future-proof our ongoing growth and because of its 25 year of experience and domain expertise in derlivering state-of-the-art software in Israel and around the globe. With Temenos’ flexible, packaged Temenos Transact we will be able to move from a product-centric to a customer-centric business model, thereby delivering best-in-class service to our customers.”Shai Vardi, CIO
Isracard chooses Temenos to future proof its business and improve customer experience