Success Stories

G&C Mutual Bank

Launching a frictionless credit acquisition journey in just six days

Adelaide, Australia

G&C Mutual Bank prides itself on offering innovative, customer-centric retail banking services to all Australians. So when it decided to launch a new low-rate credit card, the bank was determined to provide a frictionless online application experience. To build the new credit acquisition platform, G&C Mutual Bank deployed Temenos Infinity solutions, enabling it to replace PDF-based application process with an end-to-end digital onboarding and omnichannel access. The bank integrated the Temenos solution with its electronic ID verification systems and worked to minimise demands on the customer to ensure a fast, easy-to-follow process, before launching the new credit card just six days after initiating the implementation.