We are seeing exciting developments as the banking industry explores what it means to bank in a digital world. By building new banks on a modern, open, digital banking platform that provides 24/7, real-time, straight through processing; challenger & neobanks are positioning themselves to provide the personalized, seamless experience consumers are looking for today.
Virtual banking initiatives have created multiple new opportunities for banks to become more customer-centric, as they offer a single, aggregated view of a customer’s entire financial holdings. To reap the benefits of riding on the virtual banking wave, hurry limited seats available. Secure your seat today!
The knowledge gained from session will help you:
- Assess how changes in customer preferences have been a catalyst in the emergence of Virtual banks and how you can design a CX strategy to fit these.
- Learn the best methods to execute this renewed customer strategy whilst consistently taking a customer first approach and massively reduce operational costs for technology.
- Examine the best approaches for Virtual Banks to improve their operating models to deliver customer value and remain relevant in the digital era.
- Understand the implications of current and future regulatory framework phases for Virtual Banks and opportunities arising from a regulatory led approach in the Singapore market.
9.00am – 9.30am
9.30am – 9.45am
9.45am – 10.15am
Regulatory Implications to Banking Technology
Speaker: Ernst & Young
10.15am – 10.45am
Adhering to MAS Guidelines for Cloud Adoption
10.45am – 11.15am
To be confirmed
Speaker: Monetary Authority of Singapore
11.15am – 11.45am
Volt Bank’s Journey in Digitizing Their Consumer Banking Experience
Speaker: Volt Bank
11.45am – 12.15pm
Sharing from an Asia’s Virtual Bank: Scaling a Fintech Unicorn
To be confirmed
12.12pm – 1.30pm