Temenos TCF Online 2021

TCF Online On-Demand

TCF Online will bring the key announcements, customer insights and the latest software demonstrations from Temenos direct to your screen in this 2-day interactive, online-only and free-to-attend virtual event.

Access until 8pm CET on 1st June

On-Demand Tracks

Watch all of the TCF Online on-demand sessions at any point during the two-day event. There are 4 tracks of curated content for you to choose from, or mix-and-match to build your own unique playlist.

Reinventing the Banking Experience

Jim Marous, Co-publisher of The Financial Brand, Host of the Banking Transformed podcast and Owner/CEO of the Digital Banking Report
Chris Parker, Co-CEO/ Chief Operating Officer, Partners Federal Credit Union

Named as one of the most influential people in banking, Jim Marous discusses the changes we’ve seen in customer behavior since the pandemic and presents great examples of digital engagement and gives advice to banks on how they can humanize their customer experience in a digital world. Joining him on our virtual stage, Chris Parker, Co-CEO of Partners Federal Credit Union, will talk about how the credit union that serves the Walt Disney Company has created ‘magical experiences’ for its members.

Kam Chana, Head of Infinity Innovation, Temenos
Jeff Wright, SVP Equipment, Digital & Client Solutions, Canadian Western Bank
Martin Bailey, Head of Technology Innovation Hub, Temenos
Pete Lord, Co-Founder and CEO, Codat
John Wang, Partner, Deloitte Digital
Christopher Whitlock, Co-Founder, changeUP

SME banking is lagging behind true digitalization. Temenos, Canadian Western Bank and Deloitte have a bold vision to change that and break the boundaries of traditional banking. Temenos VCOO is an AI-driven growth engine for business owners that provides smart financial advice and enables funding innovation. Banks can go beyond banking, offer value added services to customers with Temenos Marketplace providers and become trusted partners for SMEs. Watch to learn how we are enabling banks to put ambition, control and confidence back into the hands of SMEs.

Derek Corcoran, Chief Customer Experience Officer, Temenos
Matt Terry, Product Management, Temenos Infinity

Monolithic front-end applications prevent banks to keep up with changing customer needs and provide unique experiences for different customer segments. With Temenos Infinity Micro Apps banks can rapidly assemble tailored digital banking experiences, ideal for their business model, brand and customers. Attend this session to learn how to use Micro Apps to build human banking experiences for your customers.

Valmina Prezani, Product Director, Temenos Transact Retail Banking

Launching products in 4, 3, 2, 1 – As a bank, you want to improve the agility of product design and launch faster. More importantly, you need to do this without having to first replace entire legacy architectures. Learn how Temenos Enterprise Pricing can help you make your product launch countdown shorter.

Hani Hagras, Chief Science Officer, Temenos

Artificial Intelligence (AI) based decisions will gain the game in a post-pandemic banking reality. The need for safe and ethical deployments is more urgent than ever and banks are already investing heavily on AI platforms, to increase their ability to extract true value from the data and win the game. Join this session to find out how Temenos has developed models and can use data to predict customer attrition and initiate campaigns to retain customers.

Lael Locher, Product Manager, Temenos Data & Analytics

Data held within the Temenos Infinity solution is one of the most valuable assets for digital experience optimization and personalization as well as digital marketing campaigns. Join this session to find out how Infinity Data Hub allows banks to maximize the value of the data within Infinity by providing full access to all digital event data, in real-time, with high quality, in an optimized format.

Sergio Segura Canton, Go-to-Market Director, Temenos Infinity
Aaron McGarry, VP ONE ISV Industries, Salesforce
Vicki Lintern, EMEA BSG Lead, Temenos Infinity
Oliver Wilkes, Senior Product Manager, Temenos Infinity

Personalizing the customer experience in financial services has been challenging as banks manage customers relational, transactional and digital channels data in different silos. Temenos plans to solve this problem by combining Temenos Infinity, the #1 digital banking system with Salesforce, the #1 CRM platform in financial services. Watch this video to hear how you can create a hyper-personalized customer experience by breaking down the internal silos.

Joaquin De Valenzuela Muley, Business Line Director, Temenos Infinity
Prem Sundaravadanam, Vice President, Europe and LATAM, Aspire Systems

Holger Lehmann, Head of EMEA BSG, Temenos Infinity

Decades of digital banking evolution created complexity in bank’s IT landscape, which leads to inconsistent experiences, high maintenance cost and prevents innovation. Temenos Infinity Enterprise Edition is the most complete digital banking platform on the cloud that enables banks to launch business solutions at speed, lower operation costs and stay ahead of the competition.​ Watch this session to learn how to execute your digital strategy at your own pace.

Mathieu Charles, Temenos Value Benchmark Global Lead
Vincent Chamasrour, Strategic Advisor, Temenos Americas
Diane Karusisi, CEO, Bank of Kigali
Paul Kennedy, CEO, Croí Laighean Credit Union
Fred Cook, CIO, BlueShore Financial

How can banks ensure that their IT spend is driving growth and innovation and not just keeping the lights on? Learn how the Temenos Value Benchmark (TVB) helps our clients understand, accelerate and optimize the tangible business value created by their investment in IT.

Kaj Gronholm, CEO, Woodridge Software
Scott Holdeman, VP of Design and Strategy, Woodridge Software
Scott Dunbar, Director of Engineering, Woodridge Software
Michael Fuchs, Director of Consumer & Commercial Lending, Wolters Kluwer

Digital Account Opening is the key to accelerating customer acquisition and increasing deposits. Woodridge shares how to get the most out of Temenos Infinity by leveraging UX/UI best practices, using a modern architecture, and having a well-constructed project plan.
Woodridge CEO, Kaj Gronholm will be joined by team members Scott Holdeman – VP of Design & Strategy, and Scott Dunbar – Director of Engineering to discuss best practices that they’ve learned from being the #1 DAO implementation partner globally. Kaj also talks with Michael Fuchs from Wolters Kluwer to learn from their experience with Temenos Journey Manager.

Michael Holzmann, Partner and Co-Lead of the Temenos CoE, Deloitte

Customer expectations in Banking are changing much faster than anticipated. Banking is becoming invisible, but that does not mean that it is disappearing. What role will your organisation play in the customer-centric age of lifestyle banking? Will you be a factory or a niche distributer? Or, will you be naturally pervasive in people’s lives?
This breakout session will take a closer look at the current inflection point in banking and will introduce you to the “Modern Family” journey, where the silos between consumer and business banking are no longer apparent due to the transformative effects of Deloitte Digital, Temenos Infinity and Salesforce. Come join us to hear more about the innovative power of the creative design thinking approach, and the challenges and insights, which have led to this joint Deloitte and Temenos collaboration.

Mike Rogers Commercial Director, Formpipe (Private Sector)

Join us to take a look at what the term ‘document management’ actually means for the digital age and how communication with our customers has evolved to the point that we have to be able to connect with them around the clock, capturing, processing, generating and sharing the data they need, when they need it. With contributions from the hugely successful challenger banks: Virgin Money and Varo, find out how we can help you to make banking better for your customers.

Paul Jones, Senior Director of Strategy and Product Delivery, IAM Consumer Authentication business unit, HID Global

Improving your customers’ experience is a smart way to increase security and reduce cost. The Temenos Infinity platform has provided financial institutions with the flexibility to select fintech partners that are able to deliver the best customer experience. Working in collaboration with Temenos and their partner ecosystem, we will present how the Infinity platform has allowed us to put your customers’ expectations front and center.

Carlos Salta, Vice President – Global Head of Banking and Diversified Financials, Capgemini

The post COVID era is driving the Banking 4.X agenda which will see a shift to improve the last-mile delivery and further enhance the customer journey. Banks can effectively leverage ecosystems and BaaS (Banking as a Service) capabilities to deliver the Banking 4.X promise and better prepare themselves for future challenges. In this session, Capgemini will share its insights and viewpoints on what Banking 4.X entails, how we got here, the rise of BaaS in modern banking and how it can be leveraged to build a more compelling proposition, drive new markets/segments and deliver new revenue streams.

Mahesh Dutt Kolar, Global Head – Banking and Insurance Products, Tech Mahindra
Tomislav Stena, COO Erste Bank Serbia
Gregory Hill, Managing Director, ANSA Merchant Bank Limited Trinidad

Join this session to hear about the drivers and the challenges of leading banks from different regions as they performed an end-to-end transformation with Tech Mahindra to increase the bank’s customer satisfaction.

Soneel Raj, Head of Global Banking, Strategy & Solutions, Cognizant

In a post-pandemic world, the banking landscape will look and feel different than it does today. The new future of banking offers a world of opportunities for the banks and disrupters, but this transformation will require substantial operating model changes for banks and a top-down transformation which involves clarity of purpose, agility and cultural change. With the emergence of new customer behaviors and new challengers, time is of essence for banks to reimagine the way they serve their customers, driving the need for accelerated digital and omni-channel capabilities, modernizing their core banking platform, and harnessing the power of client and behavioral data to predict the next best product to buy. In this session, Cognizant will share perspectives on how banks can boldly go where they can redefine their marketing positioning and profitability whilst increasing their client centricity and efficiency.

Faster, Smarter Innovation

Ross Mallace, Business Line Director, Temenos SaaS
Chris Sozou, General Manager – Platforms, Partnerships and Analytics, Virgin Money Australia
John Howard D. Medina, Chief Operating Officer, PBCOM

Temenos continues to add to its SaaS capabilities, focusing now on new innovation and collaboration capabilities. Learn how innovation can be both faster and better, and operations more efficient and responsive, and how to engage with Temenos to join in this new advance.

Jean-Paul Mergeai, President APAC & MEA, Temenos
Ishaan Dave, Senior UX Designer, Temenos
Maria Pulice, Head of LATAM Marketing, Temenos

Collaborative innovating and self-service solution exploration go hand in hand. Learn how Temenos can help bankers, developers, and ecosystem partners work together to rapidly prototype and explore API-enabled new offers.

Valmina Prezani, Product Director, Temenos Transact Retail Banking

Keeping ahead of the competition with Transact Retail Multi-Currency accounts – this has become one of the key offers for digital first banks. Watch how this has been implemented as a Temenos mainstream solution to help our customer so stay ahead of the curve.

Martin Bailey, Head of Technology Innovation Hub, Temenos

The Temenos Banking Cloud enables you to fully leverage pre-integrated Temenos MarketPlace solution providers and to easily add your own ecosystem partners using the extensive APIs and the Extensibility Framework. Join this session to learn how this works and how to engage.

Derek Corcoran, Chief Experience Officer – Infinity, Temenos
Sue Laws, Chief Experience Officer – Transact, Temenos
Jason Bates, Co-Founder / Deputy CEO 11:FS
David Hornery, Co-CEO, Judo

Challenger banks have been delivering innovation to the banking industry since digitization started to accelerate in recent years. Different approaches have emerged, some more successful than others, but a consensus has arisen that success is built on being digital-first and entirely focused on the needs of identified customer segments – with results being driven by speed and innovation. Join this session to learn what the future may hold for innovative banks in this exciting sector.

Lynn Petersen, Product Director, Temenos Inclusive Banking
Rod Ashley, CEO, Alba

Banking can make peoples’ lives better. Learn how Temenos’ Financial Inclusion solution empowers banks and other organizations to make people’s lives better through financial access and innovation.

Mathieu Charles, Temenos Value Benchmark Global Lead
Vincent Chamasrour, Strategic Advisor, Temenos Americas
Diane Karusisi, CEO, Bank of Kigali
Paul Kennedy, CEO, Croí Laighean Credit Union
Fred Cook, CIO, BlueShore Financial

How can banks ensure that their IT spend is driving growth and innovation and not just keeping the lights on? Learn how the Temenos Value Benchmark (TVB) helps our clients understand, accelerate and optimize the tangible business value created by their investment in IT.

Hemal Jayasinghe, Chief Business Officer – UK, Ireland & Nordics, Syncordis

The pandemic has accelerated the need for banks to embrace digital transformation and be future-ready. In this session, our banking expert will share market trends and how LTI’s modern and comprehensive digital banking platform can enable banks and financial institutions to be more agile and scalable while reducing operating costs and time-to-market. Learn more about LTI Digital Banking Platform, powered by Temenos!

Chuck Calio, Financial Markets Business Development Executive, IBM

As AI and Cloud awareness and adoption increases, banks’ top-of-mind concerns include trust, security and managing IT integration. Banks are also recognizing that they cannot realize the full benefits of AI and Cloud without a comprehensive suite of Services, Software and Hardware provided by their trusted ecosystem partners. Come to this session to hear IBM’s strategic options for safely and efficiently speeding up your journey to AI, Cloud and Digital Transformation.

Pratosh Dwivedi, Head – Client Engagement & Solutions – Americas, Aspire Systems
Kamal Chandramohan, Head – Client Engagement & Solutions – Non-Americas, Aspire Systems


Digitization has elevated the level of convenience in banking and has also raised the bar in customer expectations. With the entrance of Challenger Banks, the banking landscape has been disrupted with superior customer experiences powered by cutting-edge technology. Today, innovation is the key for banks irrespective of their place of origination. That’s why banks have to play a pivotal role in capitalizing market share and cater to customer expectations across all categories in the journey. To innovate like a Challenger, transformation is a major success factor and needs to be well-thought-out throughout the customer journey leveraging the power of data and technology. Learn from Aspire Systems as they discuss their proven methodology in providing progressive innovation in digital transformation and their experience from successful implementations.

Kelly Switt, Global Senior Director, Financial Services Strategy, Ecosystem & Strategic Partnerships, Red Hat

Stay ahead of your peers and meet the increased customer demands through the use of intelligent automation. Intelligent automation runs the gamut from RPA to AI, and to solve today’s problems in a scalable and resilient way you need to know how to apply the right tech to the problem. In this session Red Hat will provide you the fundamentals to take the next step in your automation journey.

Continuous Transformation

Tony Coleman, Product Director, Temenos Technology
Cormac Flanagan, Product Director, Temenos Transact

The fast spread of digital banking technologies left banks with a complex architecture, data and services are fragmented through systems preventing innovation and increasing cost. Microservices is a revolutionary technology that is underpinning the Temenos technology platform and architecture, including Transact and Infinity. Launching domain specific microservices in the back and front office enables banks to deploy changes faster, scale granularly, innovate without limits and progressively renovate their existing systems.​ Watch this video to hear more.

Gopalakrishnan Gowrimani, Product Manager, Temenos Data & Analytics

Data held within the Temenos Transact core banking system is the most important and valuable data in the bank. This session explores ways to make Transact data more accurate, easily accessible and subsequently actionable and how Transact Data Hub can help resolve most of Banks todays challenges.

Mick Fennell, Business Line Director, Temenos Payments
Sujatha Venkatraman, Product Director, Temenos Payments

Spyros Loizou, CIO, Eurobank Cyprus Ltd

There are significant changes happening in payments and cash management processing driven by a range of global, regional, and local market programs which will impact every financial institution in the world. We will discuss some of these major drivers including Swift ISO20022 migrations and Advanced Instant, Request to Pay services, and how we can support the regulatory and compliance demands placed on your organization.

Adam Gable, Product Director, Temenos Financial Crime Mitigation, Treasury and Risk

Led by regulation, Risk Free Rates (RFRs) are becoming pervasive, driven by LIBOR retirement for Major currencies. See how Temenos Transact allows you to trade and hedge RFRs and drive efficiency in a modern treasury department.

Maurya Murphy, Product Director, Temenos Transact Corporate Banking

Corporate banking is enjoying record growth as banks choose to focus on the sector and produce better and more holistic offers across the various product lines in the sector. Watch this session to learn about new corporate credit facilities, including club loans and pricing grids, and how they enable banks to offer relevant and innovative solutions to corporates.

Alexandre Duret, Product Director, Temenos Wealth
Jeremy Boot, Senior Product Manager, Temenos Wealth

Shaun Kamler, Wealth Chief Product Owner, Macquarie Group

Join this session to find out how the most comprehensive end-to-end wealth solution can help banks and wealth managers to grow their AuM and protect their margins through a rich digital experience, tailor-made investment services, new products and services, while complying with the most recent regulations.

Adam Gable, Product Director, Temenos Financial Crime Mitigation, Treasury and Risk
Cristina Toniazzo, Happiness Caring & Service Operations Lead, Flowe

Accelerated by the pandemic, increasing digitalization of financial services, an uptick in financial crime and high overheads and running cost means outdated systems are no longer sustainable. Join this session to learn how FCM ‘next generation’ SaaS solution accelerates access to smart, modern, financial crime mitigation, helping banks globally to increase protection whilst improving customer experience and reducing complexity, and overheads.

Roberto Montani, Program Manager, Temenos Learning Community

Covid was an accelerator in the adoption of digital solutions. The consequent pace increase in the banking digital transformation sector is an opportunity but it is also a challenge, as a digital transformation goes beyond the technology change and requires organizational enablement. Temenos Learning Community supports your digital transformation by offering all the necessary tools to run a successful enablement campaign through a segmented approach for the people in your organization. Watch this video to find out more.

Mathieu Charles, Temenos Value Benchmark Global Lead
Vincent Chamasrour, Strategic Advisor, Temenos Americas
Diane Karusisi, CEO, Bank of Kigali
Paul Kennedy, CEO, Croí Laighean Credit Union
Fred Cook, CIO, BlueShore Financial

How can banks ensure that their IT spend is driving growth and innovation and not just keeping the lights on? Learn how the Temenos Value Benchmark (TVB) helps our clients understand, accelerate and optimize the tangible business value created by their investment in IT.

Transforming Investment Operations

Oded Weiss, Managing Director, Temenos Multifonds
Barri Maggott, CEO, CURO Fund Services

The future is indeed digital. Join us as we find out what sparked our client’s digital transformation journey, what outcomes they were looking for and how technology underpins their digital transformation strategy. ​

Thomas Chevalier​, Business Development Manager, Temenos Multifonds
Daniel Siepmann, CEO, Credit Suisse Fund Services

Fireside chat: Covering the latest trends and challenges across the Investment Operations industry

Isabell De Wit​, Business Development Manager, Temenos Multifonds
Bob Currie, Research Director, Funds Europe

Technology lies at the heart of the asset management, so we teamed up with Funds Europe to find out which technology is a high priority for investment, and what adjustments to investment culture and operational frameworks need to be made as the industry prepares for future growth. ​

Barry Lee​, Business Solutions Group & International Sales Manager, Temenos Multifonds
Sern Tham, Product Director, Temenos Multifonds

Our biggest release to date! Discover the latest capabilities for middle office, alternatives, ETFs and limited partnership structures, all wrapped up in a new user experience, built on a modern cloud-agnostic technology architecture. ​

Eric Roberts, Business Solutions Consultant, Temenos Multifonds

Uncover a future of self-serve investor onboarding, remote activity management and real-time data connectivity, wherever, whenever, as well as new role-based dashboards to help transfer agency registration and dealing teams see real-time views of their activity, automate workflows and move to a truly exception-based processing environment. ​

Lea Aouston, Business Solutions Consultant, Temenos Multifonds

Discover a new user experience and the new dashboard designed for operations managers to provide a real-time, 360-degree view of SLA performance across fund accounting operations, as well as actionable intelligence on past performance. ​