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University Federal Credit Union

Rapid Response to Community Needs

University Federal Credit Union (UFCU), which serves the Texas gulf coastal region, has always been responsive to the needs of members affected by disasters.

When Hurricane Harvey devastated the communities of thousands of their members, they wanted to help. They decided to create a special loan product, The Harvey Relief Loan, to address the urgent needs of existing UFCU members.

Due to the need to quickly provide members financial relief, UFCU had to be able to originate, decision and fund the loans quickly. Learn how they used the powerful decision engine and agility of Temenos Infinity to launch the special loan product in under 5 hours, from conception to delivery, with no coding required.

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