Introducing the most flexible collections solution available today
Temenos Advanced Collections is a single platform that consolidates all relevant information of a customer and their accounts to provide a full view of the customer exposure to your organization. It ensures improved credit collections and recovery rates by managing the primary aspects of the collections and receivables process.
An end-to-end debt management solution that enables financial institutions to cost-effectively manage the collection and recovery activities with increase on returnand strong retention of customer relationship.
A feature rich, all-in-one solution! Here’s why:
- Single customer view: Manage your customers from a single view regardless of the number of products or accounts, geographic location, stage of delinquency or specific strategy.
- Enhance customer relationships by behaviour policy scoring on collection data.
- Configurable and automated workflows: automate tasks, manage fees and interest charges. You can minimise manual tasks and eliminate work lists by automatically prioritising and forcing queuing of accounts according to strategies.
- Seamless user experience and robust integration with existing systems.
- Multiple currencies, language and regional settings.
- Mobility: Quickly deploy regional collections without the need for hardware or software installation as Temenos Advanced Collections is completely web-based.
How does Temenos Advanced Collections provide a return on your investment?
- Decrease in bad debt provision.
- Fewer cases going to (costly) litigation.
- Headcount savings through task automation.
- Reduction in operational risk; consistency of procedures.
- Improvement in quality of decisions through better management information and reporting.
- Better control of Third-Party Agencies with a complete Agency Management Module.
- Incentives employees by configuring commissions within Temenos Advanced Collections using the Commissions Module.