Temenos Advanced Collections

An all-in-one solution consolidating all relevant customer information, providing full insight of the customer’s exposure and history to your organization.

Introducing the most flexible collections solution available today

Temenos Advanced Collections is a single platform that consolidates all relevant information of a customer and their accounts to provide a full view of the customer exposure to your organization. It ensures improved credit collections and recovery rates by managing the primary aspects of the collections and receivables process.

An end-to-end debt management solution that enables financial institutions to cost-effectively manage the collection and recovery activities with increase on returnand strong retention of customer relationship.

A feature rich, all-in-one solution! Here’s why:

  • Single customer view: Manage your customers from a single view regardless of the number of products or accounts, geographic location, stage of delinquency or specific strategy.
  • Enhance customer relationships by behaviour policy scoring on collection data.
  • Configurable and automated workflows: automate tasks, manage fees and interest charges. You can minimise manual tasks and eliminate work lists by automatically prioritising and forcing queuing of accounts according to strategies.
  • Seamless user experience and robust integration with existing systems.
  • Multiple currencies, language and regional settings.
  • Mobility: Quickly deploy regional collections without the need for hardware or software installation as Temenos Advanced Collections is completely web-based.

How does Temenos Advanced Collections provide a return on your investment? 

  • Decrease in bad debt provision.
  • Fewer cases going to (costly) litigation.
  • Headcount savings through task automation.
  • Reduction in operational risk; consistency of procedures.
  • Improvement in quality of decisions through better management information and reporting.
  • Better control of Third-Party Agencies with a complete Agency Management Module.
  • Incentives employees by configuring commissions within Temenos Advanced Collections using the Commissions Module.

Temenos Advanced Collections Brochure