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HSBC CoreDocs: Digital Transformation of Global Business Onboarding
Read this award-winning case study to see how HSBC improved the customer experience and transformed their business onboarding globally.
The white paper will cover:
- How HSBC got the analytics to identify which application steps needed help
- How digitizing the process eliminated substantial manual paper processing and application rework
- How HSBC supported internal users, including relationship managers and staff and eliminated weeks of paper process and duplicate documentation
And how for the first time, why HSBC now has a globally consistent customer onboarding experience