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Software Security - reporting vulnerabilities

Temenos is committed to providing secure software through the application of preventive and assurance measures to ensure that our products meet industry software security standards such as OWASP Top 10.

We also recognise the material contribution of security researchers and organisations in helping software providers improve resilience of their products, and as such we treat any such contribution relating to our products with the utmost importance and priority.


If you believe that you have identified a security vulnerability in any of our products please contact [email protected] with a brief description of the issue and we will contact you to obtain further details.


If you are a customer, please contact your PACs support contact who will liaise directly with our Security team to determine if the issue is a security vulnerability, following which remediation will be prioritised.


If you are a partner and implementing on behalf of a client please use the client's PACs support team contact. In other instances please contact [email protected].