Canadian credit union chooses Temenos’ social media software
Sunshine Coast CU to enhance community participation through social networking
Birmingham, Alabama – January 6th, 2014 – Temenos, the market-leading provider of mission-critical solutions to the financial services industry, today announces that it will be providing Sunshine Coast Credit Union – a British Columbia based retail financial institution with $369 million in assets and over 15,000 members – with SocialComply, its compliance ready, actionable online traffic management solution.
Sunshine Coast has identified increasing social media participation as one of its key strategic priorities for 2014. The credit union intends to use social media to communicate with and service its members, as well as to enhance its community participation through social networking.
SocialComply provides a standard and easy to follow process for employees to participate in social media, whilst ensuring compliance with the institution’s communication and risk policies. The product’s out-of-the box internet and social media policy will allow Sunshine Coast to implement in the shortest possible time, with the ability to manage postings to social media sites, and to reduce the risks associated with participation in social media.
Russell Taylor, Temenos President for North America, said:
“We are delighted that Sunshine Coast Credit Union has chosen SocialComply as its online traffic management solution. Now that financial services regulatory bodies in Canada have started to impose social media compliance guidelines and rules on financial institutions, a tool like SocialComply is becoming a must for any organisation that has a social media presence.”
Jodi Fichtner, Marketing Manager, Sunshine Coast Credit Union, commented:
“We selected SocialComply due to Temenos’ sole focus on working with financial services institutions and their experience in monitoring regulatory trends in our industry with respect to social media. SocialComply will allow us to jumpstart our social media presence with minimal investment and risk, to the benefit of our members and community. In addition, SocialComply has the ability to archive the information from key social media sites, providing us with a living picture of our online public interactions either for later reference, an audit trail or trending purposes.”