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Temenos positioned as a “Market Leader” for digital channel platforms

Ovum Decision Matrix recognises Temenos Connect as best-of-breed

GENEVA, Switzerland – 16 December 2013 – Temenos (SIX: TEMN), the market-leading provider of mission-critical solutions to the financial services industry, today announces that leading business and technology analyst, Ovum, has positioned Temenos as a Market Leader on the Ovum Decision Matrix for next generation banking digital channel platforms.

The Ovum Decision Matrix takes a close look at the competitive landscape of online banking platforms for the retail and universal banking sectors. It provides an in-depth analysis of the key vendors to assist banks choosing a next-generation digital channel platform with their decision-making process. Vendor solutions are assessed by overall functional strength, market impact, and ability to execute.

Ovum states in the Decision Matrix that it believes vendors positioned as Market Leaders are worthy of a place on most technology selection shortlists, having established a commanding market position with a product that is widely accepted as best-of-breed.


Jaroslaw Knapik, Senior Analyst, Ovum said:

“Ovum believes banks need to implement a coherent online and mobile strategy; they need to improve user experience and enhance the breadth and depth of self-service functionality, and better integrate digital channels with brick-and-mortar ones. Therefore, Ovum believes that banks need to consider vendor solutions that span online and mobile access, digital marketing, and rich user experience and functionality to drive engagements in the digital channel and maximize customer satisfaction and revenues.”

 

In reference to Temenos Connect, Jaroslaw Knapik went on to say: “The major strength of the solution lies in its approach to the design and deployment of user experience portals. The strong focus on development of online channel technology also has an impact on the product roadmap and the availability of new features in product releases. This aligns well with current market requirements as banks look more toward vendors to support new technology developments. Therefore, Ovum believes that banks searching for a next-generation digital banking platform should shortlist Temenos Connect.”

 

Dharmesh Mistry, Product Director UXP, Temenos, said:

"To be positioned as a Market Leader in the Ovum Decision Matrix for digital channel platforms is testament to the significant investment that we have made, and continue to make, in our banking channel solutions.  Consumers want to interact with their bank 24 x 7 via the channel of their choice and by whatever device they choose, and, for banks to remain competitive, they have to change the ways they attract and serve their customers.  This welcome endorsement by Ovum confirms that Temenos is perfectly positioned to help banks embrace this digital era and optimise the multi-channel experience that consumers demand today.”