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Terms and conditions for using Market Insight

Temenos knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly.This notice describes the privacy policy of

By visiting, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of personal information

Any personal information provided to or gathered by is controlled by Temenos, Temenos Headquarters SA, 2 Rue de l’Ecole-de-Chimie, CH - 1205 Geneva, Switzerland, (the data controllers).


What personal information about customers does gather?

The information we learn from visitors to ( helps us personalise and continually improve your communications from Temenos.

We use the information to communicate with you about products, services and promotional offers, update our records and generally maintain your accounts with us, and display content such as products, services, news, events and thought leadership items that might be of interest to you.

Here are the types of information we gather.

  • Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of all the information available on We use the information that you provide for such purposes as inviting you to events, sending you information about new products & services, and newsletters.A
  • Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses
  • Mobile: When you download or use apps created by Temenos or its partners, and, where applicable, have requested or consented to location services, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results, and other personalised content. Most mobile devices allow you to turn off location services.
  • E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Temenos if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please unsubscribe. (Please note that by doing this; you will receive no further communications from Temenos).
  • Information from Other Sources: we might receive information about you from other sources and add it to our account information



To enable our systems to recognise your device and to provide features to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Policy.


Does share the information it receives?

Information about our customers is an important part of our business and we do not sell it to others. Affiliated Businesses We Do Not Control: We work closely with affiliated businesses (partners). In some cases these businesses sell offerings to you via, for example on the Temenos MarketPlace pages of this site. You can tell when a third party is involved in your transactions as it is clearly branded with that third party’s logo.

  • Third Party Service Providers: On occasion we employ other companies and individuals to perform functions on our behalf. For example, sending postal mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, and / or providing search results and links (including paid listings and links). They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
  • Business Transfers: As we continue to develop our business, we might sell or buy companies, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the event that Temenos or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection. Whilst these countries may not have data protection laws equivalent to those in force within the European Economic Area, we will ensure that our affiliates agree to treat your data with the same level of protection as if we were dealing with it.

How secure is Information about me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. 
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. 


What choices do I have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to download information or register for an event.
  • If you do not want to receive e-mail or other mail from us, please adjust your unsubscribe settings.
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of essential features, we recommend that you leave them turned on.


Conditions of use, notices, and revisions

If you have any concern about privacy at, please e-mail us at [email protected] with a thorough description and we will try to resolve the issue for you.

At times, if our business changes, our Privacy Notice may change in accordance. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

While all reasonable attempts have been made to ensure accuracy, currency and reliability of the content in this site, all information in this Site is provided "as is".

There is no guarantee as to the completeness, accuracy, timeliness or the results obtained from the use of this information. No warranty of any kind is given, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

Temenos does not accept any responsibility for any errors or omissions, or for the results obtained from the use of this information. Information obtained from this Site should not be used as a substitute for consultation with Temenos.

References and links to other sites are provided as a service. Temenos is not endorsing any provider of products or services by facilitating access to these sites from its Web Pages, nor does it accept responsibility for the quality of goods and services provided by third parties accessed through this Site.

The content of this Site is protected by copyright and trademark law. Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under copyright law, no part may be reproduced or reused for any commercial purposes whatsoever without the prior written permission of the copyright owner. All trademarks, logos and other marks shown at this Web site are the property of their respective owners.


Information we collect

Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; and time zone setting, browser plug-in types and versions; operating system and platform; browsing history; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; and products you viewed or searched for.

Temenos or its video file hosting supplier, Brightcove, Inc. may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects).

During some visits we may use software tools such as JavaScript or Google Analytics to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes. We may also collect information you provide via registration forms on



Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.


Co-branded and joint offerings

We may from time to time offer joint or co-branded products and services.


Information you can access

Examples of information you can access easily at include: personally identifiable information (including name, e-mail, password)


Cookies policy 

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

Our website may automatically collect information from your computer using cookies which provide us with limited personal information. We will use this data primarily for the following purposes: 

  • Enhance and personalise aspects of our service
  • Show that you have read any relevant legal information
  • Analyse how our site is used

The tables below explain all the cookies we use and why.






Sets the relevant stylesheet for the visitor depending on their device resolution



Standard ASP.NET session cookie which keeps temporary information about the visitor's actions on the site




Expires when the visitor closes their browser


__utma -

No impact - Used only for Google Analytics





No impact - Used only for Google Analytics





No impact - Used only for Google Analytics




No impact - Used only for Google Analytics



Used by for B2B targeting





Allows services and/or website functionality to operate correctly. For example for website search, and to detect user logins




Used to store temporary information about forms on the site




These cookies are used to store analytical information around how visitors consume video. Results sent to TubeMogul who provide statistical analysis.



These cookies are used to store analytical information around how visitors consume video.  Results sent to TubeMogul who provide statistical analysis


Most web browsers allow control of most cookies through the browser settings. If at any time you wish to withdraw your consent for cookie usage then please delete the cookies generated by our websites from your browser. Please note that deleting any of these cookies may result in you not being able to enter or use all of the features of our websites.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


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