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The financial services industry reaches an inflexion point

By Ben Robinson 7 Apr 2013

6th Annual Survey of Global Financial Services Challenges, Investment Priorities and Trends

Over 200 senior managers from financial institutions around the world were polled at the 2013 Temenos Community Forum (TCF), an annual conference bringing together Temenos customers, partners, senior management, industry analysts, investors and media. 

This white paper, produced with Deloitte, shows the industry at an inflexion point, still grappling with the barrage of post-crisis regulations, but with priorities shifting to reflect the significant and growing challenge posed by a more demanding, less loyal customer base and by more intense competition.

And for the first time, respondents are as concerned about the competitive threat from outside as from within the industry.

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