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Making payments pay; building a winning business case

This white paper examines the key elements that banks should consider when choosing the approach to renovating their payments system and formulating the payments business case.

Non-cash payments within Europe alone are expected to exceed 175 billion transactions by 2020. Banks traditionally have treated payments systems as a utility under-invested in them, but the emergence of virtual currencies and alternative payment providers means that banks can no longer afford to be complacent with regards to their payments business. 

Generally, one of four approaches may be taken by banks to renovate their payments system: update or extend the legacy system, build a new system in-house, buy an off-the-shelf solution, or work with a partner to develop a system based on a best-practice framework that meets specific needs.

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