9th Annual Temenos Survey
Open for Business:
Banks ready to embrace open banking as they prepare for looming customer retention battle
The ninth-annual Temenos survey of challenges, priorities and trends in the financial services sector
For the past nine years, Temenos has conducted a comprehensive banking survey, covering areas such as banks’ corporate and IT priorities, their challenges, and their view of the competitive environment. Because the questions posed are largely consistent from one year to the next, our survey tracks how trends and attitudes have changed over time. Moreover, because the respondent sample is highly diverse, both in terms of types of banks and geographic location, the results give a broad view of banking sentiment.
This year’s survey canvassed the opinions of 235 senior bankers (see breakdown in the appendix) who attended the Temenos Community Forum in Barcelona (TCF 2016) and the results are presented in association with Capgemini, a global leader in technology, consulting and outsourcing services.