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Coast Capital Savings

Transforming customer data into sharper service

As its previous banking solutions reached end of life, Coast Capital seized the opportunity to refresh its core environment and introduce more business and product flexibility for its 535,000 members. The credit union—the largest in Canada by membership—deployed Temenos RetailSuite, gaining the ability to perform in-depth analysis of customer data that would shape its growth. Armed with deep insights into member preferences, Coast Capital is rolling out more personalised services, ensuring greater customer satisfaction today and in the future.

City, Country

Surrey, Canada

Products

Core Banking, Analytics, Retail Banking

Banking sector

Universal

Coast Capital Savings

Discussing the experience using RetailSuite