Larry Edgar-Smith | SVP, Product Evangelism
I just voraciously read the “Technology Management Complexity: Drowning in a Sea of Technology Projects” research report from the industry experts at Cornerstone Advisors. I have two words: Wow! and Wow!
I encourage you to read it as soon as you stop reading this blog. I guarantee that it will be passed around your organization the same way it is being passed around ours.
It is a tremendously solid and applicable piece that needs to be read by every credit union, community bank, and fintech vendor immediately. It provides a great call to action for not only the financial institutions’ leadership, but the LOB managers, IT staff and, yes, even Fintech vendors like Akcelerant. The data, analysis and recommendations are spot-on, as always. And the guidance therein can really help our customer community.
Some notes, so you are prepared for the delights which you are about to encounter:
- The Bottom Line slide (page 3) provides a great summary of the presentation, and offers recommendations for IT planning. project management, contract negotiation and fintech vendors.
- “…nearly four in 10 community banks and credit unions will seek to improve the utilization of their retail online banking offerings and tablet apps in 2015.” (Slide 8)
- Another fact supporting what our teams have seen this year: Roughly 10% of the respondents plan to replace their Retail or Online LOS this year. (Slide 9)
- Our poor customers: On average, FIs will improve the utilization of 17 apps, add or replace nearly five apps, and renegotiate two to three contracts in 2015. Nearly half will improve the utilization of 11 or more apps. (Slide 13)
Take a read and compare your financial institution to what others are doing. At the very least, you’ll find you’re not alone.